People Experience Consultant

PlayStation Global; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

On Site Gym

Free soft drinks

Access to cycle garage and showers

25 days holiday per year

Private Medical Insurance

Discretionary bonus opportunity

Job summary

Sony Interactive Entertainment (SIE) is seeking a seasoned People Experience Consultant to partner with HRBPs and senior leaders across EMEA. The role blends day-to-day HR delivery with complex projects and change management to drive engagement, performance and organisational effectiveness.

Operating in a global matrix, you will guide HR policy, employment matters, and best practices, collaborating with in-country teams, Legal and ER while supporting business leaders through a centralised People

Qualifications

• Five or more years in HR generalist/HRBP roles with global scope.
• Experience supporting employees and leaders across multiple European jurisdictions.
• Strong knowledge of employment legislation and HR practices across EMEA.
• Ability to manage complex HR projects and change initiatives.
• Experience using HR analytics to support decisions.

Responsibilities

• Serve as trusted advisor to HR Business Partners and leaders on HR policy and employment matters.
• Lead complex HR projects and change management across multiple regions.
• Partner with Legal and ER to ensure policy compliance and best practices across EMEA.
• Support talent mapping, succession planning, and leadership development initiatives.
• Maintain data accuracy in Workday and related systems and derive insights.
• Drive continuous improvement to standardize HR processes.

Skills

HR Generalist

HR Business Partner

Change Management

Stakeholder Management

People Analytics

Employee Relations

Policy Guidance

Global HR

Communication

Ambiguity Tolerance

Tools

Workday

Job description

Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Role overview:

The People Experience (PX) Consultant is a trusted advisor and operational excellence partner to HR Business Partners (HRBPs), senior leaders and employees across EMEA, currently spanning at least eight jurisdictions. Working across SIE's Corporate and Studios organisations, the role combines day-to-day HR delivery with complex project and change management, helping to drive engagement, performance and organisational effectiveness.

Operating within a global matrix, the PX Consultant provides expert guidance on HR policy, employment matters and best practice, while partnering with HRBPs, in-country HR teams, Legal and Employee Relations (ER). The role will lead and contribute to complex HR projects, organisational design and regional/global initiatives, using strong analytical capability and sound judgement to solve problems, improve processes and ensure high-quality HR delivery.

As SIE continues to centralise and globalise its People model across EMEA, the PX Consultant will play an important role in helping business leaders and the wider People team navigate this transition. Working closely with two Senior HRBP Leads across Corporate and Studios, the successful candidate will need to flex across different business models, jurisdictions and stakeholder groups while helping establish effective relationships between local teams and the central People organisation.

What you'll be doing:

• Collaborate with the Senior HRM (EMEA), HRBPs, in-country HR Managers and Legal to review, refine, and support the successful delivery of global change management initiatives
• Demonstrate the ability to independently manage and deliver complex HR projects across multiple regions in collaboration with global stakeholders within a highly matrixed organisation
• Work closely with our Legal and ER teams to deliver subject matter expertise on HR policies, practices, and legal requirements across EMEA
• Partner with global PX teams to execute initiatives that promote engagement, belonging, compensation, benefits, and career growth
• Provide operational support in all stages of the performance management process including data calibration, data insights and advice/guidance
• Provide system and logistical support for talent mapping, succession planning, and leadership development programs.
• Partner with Total Rewards and HRBPs on job architecture, compensation benchmarking, and the internal mobility
• Manage and elevate complex employee and manager issues to our Centers of Excellence (COE) once all possible routes have been exhausted, offering clear recommendations and options.
• Own and maintain a high level of data accuracy and input within Workday and Nexus (Service Now), using this data as a source of insights into continuous improvement strategies
• Champion best practice in the People Experience (PXC) function
• Champion a strong continuous improvement culture to ensure the deployment of scalable, simplified and standardized processes within
• Work collaboratively across PX functions including our PX Advisors, Legal, COE's, HRBPs, in-country HR Managers in various time zones etc. and with our Global partners to ensure consistency and innovation in our people processes.

What we're looking for:

• Minimum of 10 years’ (or equivalent) experience working as an HR Generalist and/or HR Business Partner.
• Significant experience operating within a global, highly matrixed organisation, ideally within technology, media, retail or gaming.
• Demonstrable international HR generalist experience supporting employees and leaders across multiple European countries/jurisdictions.
• Strong working knowledge of employment legislation, HR practices and cultural nuances across multiple EMEA jurisdictions.
• Proven experience managing complex employee lifecycle matters and employee relations issues, alongside broader HR projects.
• Proven ability to independently manage and deliver complex change initiatives across multiple countries and stakeholder groups.
• Experience using Workday and HR analytics/data to support decision-making and identify opportunities for continuous improvement.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively and influence without authority.
• Comfortable operating in ambiguity and within fast-paced, evolving environments.
• Confident managing complex and sensitive situations, demonstrating discretion, sound judgement and well‑reasoned decision‑making.
• A collaborative, solutions‑focused mindset with a strong focus on operational excellence and continuous improvement.
• Fluency in an additional European language is highly desirable.
• Discretionary bonus opportunity
• Private Medical Insurance
• 25 days holiday per year
• On Site Gym
• Free soft drinks
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.