People & Culture Manager - Retail

Neve Jewels Group; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading jewelry company is seeking a People & Culture Manager to enhance workplace culture and lead HR initiatives. The ideal candidate will have over 4 years of HR experience, focusing on employee relations and team development. Join us for a chance to influence strategy and make a meaningful impact while enjoying a hybrid work model and various benefits, including enhanced leave and health programs.

Benefits

Additional leave and bereavement leave

Casual dress and company events

Company pension and employee discounts

Enhanced maternity and paternity leave

Health & wellbeing programme

Private dental and medical insurance

Referral programme

Qualifications

• 4+ years of experience in a generalist HR role, ideally in retail or hospitality.
• Proven experience in employee relations, including disciplinary processes.
• Strong leadership skills with previous management experience preferred.

Responsibilities

• Lead and develop workplace culture aligned with policies.
• Oversee the full employee lifecycle.
• Support leadership in shaping competitive pay structures.

Skills

Employee relations

Leadership and people management

Solutions-focused mindset

Team development

Diversity and inclusion advocacy

Education

Degree in HR, Business, or related field

Job description

People & Culture Manager - Retail

Location: Hybrid (London EC1N 8LS)

We're looking for a passionate and forward-thinking People & Culture Manager to join one of our Neve Jewels brands. If you’re driven by building inspiring workplace cultures, enhancing employee experiences, and leading high-impact HR initiatives, this is your opportunity to make a real difference.

What You’ll Be Doing

• Lead and develop our workplace culture, aligning policies and initiatives to inspire connection, motivation, and excellence
• Oversee the full employee lifecycle, including pre-boarding, onboarding, and offboarding, to ensure seamless, values-driven experiences
• Support leadership in shaping competitive pay structures, perks, and benefits that attract and retain top talent
• Spearhead the implementation of a new HRIS system to streamline operations and drive innovation
• Identify team development needs and deliver training programs that foster growth and engagement
• Champion diversity, equity, and inclusion, ensuring our workplace is welcoming, safe, and empowering for all
• Lead employee engagement initiatives, team‑building activities, and recognition programs that celebrate success

What We’re Looking For

• 4+ years of experience in a generalist HR role, ideally in retail or hospitality environments
• Proven experience in employee relations, including disciplinary and grievance processes
• Strong leadership and people management skills (previous management experience is a plus)
• A proactive, solutions‑focused mindset with a passion for driving positive change
• A cultural ambassador who thrives on building engaged, high‑performing teams
• A degree in HR, Business, or a related field is welcome but not essential
• Passionate about people, purpose‑driven, and excited to shape what’s next

Why You’ll Love Working With Us

• Work directly with our Chief of People and lead a growing team of Talent Acquisition Consultants
• Play a key role in a fast‑growing, values‑led business where people come first
• Influence strategy and make a meaningful impact across every stage of the employee journey

Benefits

• Additional leave and bereavement leave
• Casual dress and company events
• Company pension and employee discounts
• Enhanced maternity and paternity leave
• Health & wellbeing programme
• Private dental and medical insurance
• Referral programme

Schedule

• 8-hour shift
• Monday to Friday
• Flexitime and holidays
• Hybrid working available