People & Culture Manager - Retail

Neve Jewels Ltd; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic retail company in the City of London is seeking a People & Culture Manager to enhance workplace culture and employee experiences. The ideal candidate has over 4 years in HR, strong leadership skills, and a proactive mindset. Responsibilities include leading engagement initiatives, overseeing the employee lifecycle, and championing diversity. This role offers hybrid work options and a comprehensive benefits package.

Benefits

Additional leave and bereavement leave

Casual dress and company events

Company pension and employee discounts

Enhanced maternity and paternity leave

Health & wellbeing programme

Private dental and medical insurance

Referral programme

Qualifications

• 4+ years of experience in a generalist HR role, ideally in retail or hospitality environments.
• Proven experience in employee relations, including disciplinary and grievance processes.
• Passionate about people and purpose-driven.

Responsibilities

• Lead and develop workplace culture that inspires connection and motivation.
• Oversee full employee lifecycle for values-driven experiences.
• Champion diversity, equity, and inclusion initiatives.

Skills

Employee relations

Leadership skills

Cultural ambassador

Proactive mindset

Team development

Education

Degree in HR, Business, or related field

Job description

We're looking for a passionate and forward-thinking People & Culture Manager to join one of our Neve Jewels brands. If you're driven by building inspiring workplace cultures, enhancing employee experiences, and leading high-impact HR initiatives, this is your opportunity to make a real difference.

Responsibilities

• Lead and develop our workplace culture, aligning policies and initiatives to inspire connection, motivation, and excellence
• Oversee the full employee lifecycle, including pre-boarding, onboarding, and offboarding, to ensure seamless, values-driven experiences
• Support leadership in shaping competitive pay structures, perks, and benefits that attract and retain top talent
• Spearhead the implementation of a new HRIS system to streamline operations and drive innovation
• Identify team development needs and deliver training programs that foster growth and engagement
• Champion diversity, equity, and inclusion, ensuring our workplace is welcoming, safe, and empowering for all
• Lead employee engagement initiatives, team-building activities, and recognition programs that celebrate success
• Work directly with our Chief of People and lead a growing team of Talent Acquisition Consultants
• Play a key role in a fast-growing, values-led business where people come first
• Influence strategy and make a meaningful impact across every stage of the employee journey

Qualifications

• 4+ years of experience in a generalist HR role, ideally in retail or hospitality environments
• Proven experience in employee relations, including disciplinary and grievance processes
• Strong leadership and people management skills (previous management experience is a plus)
• A proactive, solutions-focused mindset with a passion for driving positive change
• A cultural ambassador who thrives on building engaged, high-performing teams
• A degree in HR, Business, or a related field is welcome but not essential
• Passionate about people, purpose-driven, and excited to shape what's next

Benefits

• Additional leave and bereavement leave
• Casual dress and company events
• Company pension and employee discounts
• Enhanced maternity and paternity leave
• Health & wellbeing programme
• Private dental and medical insurance
• Referral programme

Schedule

• 8-hour shift
• Monday to Friday
• Flexitime and holidays
• Hybrid working available