People & Culture Lead

Zodia Custody; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading digital assets platform in the United Kingdom is seeking a People & Culture Lead to enhance the employee experience globally. The role involves leading people programmes, managing benefits, and overseeing HR technology improvements. Ideal candidates will have proven HR Operations experience and strong project management skills. This position offers a competitive pension scheme, private healthcare, and flexible bank holidays.

Benefits

Competitive employer contribution pension scheme

Private health care

Critical Illness cover

Life Insurance

Flexible bank holidays

Qualifications

• Proven experience in HR Operations or People Partnering in a scaling organisation.
• Strong project management and process design skills.
• Experience supporting performance and remuneration cycles.
• Confidence in presenting data insights to senior leaders.

Responsibilities

• Lead and evolve core people programmes, including onboarding and performance.
• Own global benefits strategy and ensure compliance.
• Manage HR technology improvements and vendor transitions.
• Provide guidance on employee relations matters.

Skills

HR Operations

Project management

Performance management

Data literacy

Emotional intelligence

Change management

Tools

HRIS

Job description

Zodia Custody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its custody, treasury, and settlement solutions, Zodia Custody enables institutional investors around the globe to realise the full potential of the digital assets future – simply, safely, and without compromise.

Our Vision

We remove compromise. Bringing together giants of the traditional banking and digital asset worlds – leaders in emerging markets, technology and global custody – ensures everything we do is born institution-first.

Only we blend a forensic insight of institutions with client-focused innovation, applying the framework of governance that frees them to fearlessly embrace the digital asset future.

Our Mission

However the needs of digital asset custody evolve, and however fast, we ensure our solutions are institution-ready. Wherever our clients are on their digital asset journey, we ensure custody is compromise-free.

Delivered with care, insight and simplicity. Familiar to the way they work. Empowering them to navigate established or new digital asset markets with ease and total assurance.

Role Overview

The People & Culture Lead is a pivotal role for an experienced strategic business partner or people operations leader who wants a diverse, end-to-end remit with real influence. You will design, run and continuously improve the infrastructure that powers our employee experience globally.

This role acts as both the strategic engine behind our people programmes and the architect of our operational model, ensuring our systems, processes and rhythm of business scale with the company. You will also lead and develop one direct report (HR Administrator).

Key Responsibilities

• Lead and evolve our core people programmes, including onboarding, performance, organisational design, development and remuneration.
• Own global benefits, co-designing the strategy and ensuring accurate, compliant execution across all regions.
• Support remuneration and performance cycles, with a strong focus on education, enablement and delivery excellence.
• Project-manage HR technology and workflow improvements, including automation, HRIS enhancements and vendor transitions.
• Provide pragmatic guidance on employee relations matters as they arise, partnering closely with leaders.
• Develop board-level people insights, including dashboards on headcount, turnover, compensation, hiring and workforce trends.
• Design scalable, end-to-end HR processes - onboarding, offboarding, mobility, payroll feeds, benefits administration and HRIS operations - working closely with the Coordinator to execute.

• Proven experience in HR Operations, People Partnering, HR Consulting or a People Lead role in a scaling or multi-regional organisation.
• Strong project management, process design and change management capability.
• Experience supporting or running performance and remuneration cycles.
• High level of data literacy, with confidence presenting insights to senior leaders and executives.
• Strong HRIS experience and an eye for systems optimisation and automation.
• Knowledge of multi-jurisdiction employment practices and how to operationalise them effectively.
• Operates with high autonomy and thrives in an environment of pace, ambiguity and shifting priorities.
• Exceptional emotional intelligence, with the ability to build trust, influence senior leaders and navigate sensitive situations.
• Sound judgement and a proactive mindset, able to anticipate risks, solve problems early and elevate issues with clarity.

Benefits

• Competitive employer contribution pension scheme
• Private health care
• Critical Illness cover
• Life Insurance
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)