People & Culture Coordinator

The Society of St James; Southampton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days + for holidays

Flexible working

Buy additional annual leave

Induction and training

Employee Assistance Programme

Cycle to work scheme

Discounted laptops

Electric Car Scheme

Blue Light Card

Job summary

The Society of St James (SSJ) is seeking an organised, proactive HR and L&D administrator. You will support the People & Culture team by handling recruitment logistics, starter paperwork, probation tracking, and coordinating daily training bookings.

You will administer e-learning portals (My Learning Cloud) and track training compliance, while maintaining strong IT literacy and a customer-focused approach. SSJ offers flexible working and extensive staff benefits.

Qualifications

• GCSE Maths and English are required (or equivalent).
• Experience delivering administrative duties in a fast-paced environment.
• Experience organising training sessions, bookings, or event logistics.
• Experience using Learning Management Systems (e.g., My Learning Cloud, iHasco, Aneemo, Highspeed).
• Experience using a People & Culture Information System (HealthBoxHR) or HR databases.
• Experience handling high-volume shared email inboxes and minute-taking for meetings.
• Previous experience in People & Culture, HR, or Learning & Development context.
• Clear understanding of Data Protection, GDPR rules, and strict confidentiality guidelines.
• General awareness of recruitment administrative processes (including DBS and Right to Work checks).
• Basic awareness of employee well-being and supportive workplace practices.
• Strong IT literacy across Microsoft Office 365 and Google Suite.
• Excellent written and verbal communication skills with a supportive, customer-focused approach.
• High degree of attention to detail and accuracy in data entry and record-keeping.
• Ability to organise, plan, and prioritise daily tasks to meet deadlines.
• Ability to handle sensitive queries calmly, tactfully, and professionally.
• Ability to work independently using initiative and as part of a team.
• Sympathetic alignment with the social purpose, aims, and core values of SSJ.

Responsibilities

• Deliver a welcoming, candidate-focused, and accurate administrative service across the People & Culture team.
• Combine core HR operations with Learning & Development admin duties, including recruitment logistics and starter paperwork.
• Track probation and coordinate daily training bookings.
• Administer e-learning portals (My Learning Cloud) and log training compliance.
• Maintain confidentiality and ensure GDPR compliance in all data handling.

Skills

Administrative duties

Training logistics

Event coordination

Attention to detail

Customer focus

Data entry

Effective communication

Teamwork

Education

GCSE Maths

GCSE English

Tools

My Learning Cloud

HealthBoxHR

iHasco

Aneemo

Highspeed

Job description

By delivering seamless L&D and HR administration, you directly enable our L&D Lead and People & Culture Advisors to focus on strategic workforce development and making SSJ a truly great place to work! Who We're Looking For We are looking for an organised, proactive, and friendly team player who brings real enthusiasm for both HR administration and Learning & Development. If you have fantastic attention to detail, love keeping systems like My Learning Cloud and HealthBoxHR up to date, and enjoy supporting colleagues across SSJ with their training and HR queries, this role is a perfect fit. You will be customer focused, skilled at triaging busy inboxes, comfortable with training logistics and minute taking, and deeply aligned with SSJ's social purpose and values.

Essential Skills and Qualities

• Good standard of general education (including GCSE Maths & English or equivalent)
• Experience delivering administrative duties in a fast-paced environment
• Experience organising training sessions, managing course bookings, or event logistics
• Experience using Learning Management Systems (e.g., My Learning Cloud, iHasco, Aneemo, Highspeed)
• Experience using a People & Culture Information System (preferably HealthBoxHR) or HR databases
• Experience handling high-volume shared email inboxes and minute-taking for meetings
• Previous experience working within a People & Culture, HR, or Learning & Development context
• Clear understanding of Data Protection, GDPR rules, and strict confidentiality guidelines
• General awareness of recruitment administrative processes (including DBS and Right to Work checks)
• Basic awareness of employee well‑being and supportive workplace practices
• Strong IT literacy across Microsoft Office 365 applications (Word, Excel, Teams, Google Suite)
• Excellent written and verbal communication skills with a supportive, customer-focused approach
• High degree of attention to detail and accuracy in data entry and record-keeping
• Ability to organise, plan, and prioritise daily tasks effectively to meet deadlines
• Ability to handle sensitive queries calmly, tactfully, and professionally
• Ability to work effectively both independently using initiative and as part of a supportive team
• Sympathetic alignment with the social purpose, aims, and core values of SSJ

Proactive, enthusiastic, and flexible approach to supporting continuous team improvement.

The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person‑centred, accommodation services to adults and young people experiencing homelessness, substance use and mental health problems.

We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make In this role, you will play a key enabling role in the People & Culture team by delivering a welcoming, candidate focused, and accurate administrative service across the Society of St James. This role combines core HR (people and culture) operations with a strong, dedicated to Learning & Development (L&D) admin duties. From managing recruitment logistics, starter paperwork, and probation tracking to coordinating daily training bookings, administering e‑learning portals (My Learning Cloud), and logging training compliance, you will keep our workflows running smoothly.

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie's Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

SSJ is affiliated with Unite the Union.

Organisation

The Society of St James View profile Registered Charity 101 - 500