People Coordinator (Total Reward)– People Services

The Francis Crick Institute; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading biomedical research institute in London is hiring a People Coordinator to provide administrative and operational support across HR functions. The role involves using the Workday system, managing employee lifecycle processes, and supporting the Total Reward team on initiatives. Ideal candidates will possess experience with HR systems and a keen interest in reward management. This full-time role offers a supportive and dynamic environment, alongside significant benefits.

Benefits

Generous leave: 28 days annual leave plus 3 days over Christmas

Defined contribution pension with employer contributions up to 16%

24/7 GP consultation services

Occupational health and mental health support

Childcare support allowance

Discounted gym memberships

Subsidised on-site restaurant

Qualifications

• Ability to build rapport with a wide cross-section of people.
• Experience of using HR systems, preferably Workday.
• Understanding of payroll and its legislative requirements.
• Good team working skills.
• Knowledge of UK visa and right to work legislation.
• Exceptional customer service understanding.
• Keen interest in Total Reward.

Responsibilities

• Provide an efficient administrative and operational service from start to finish.
• Manage administrative areas such as recruitment and employee changes.
• Maintain high-quality data in Workday.
• Participate in process improvement initiatives.
• Respond to compensation and payroll inquiries.

Skills

Ability to build rapport

Experience with HR systems

Understanding of payroll legislation

Good team working skills

Knowledge of UK visa legislation

High level of customer service

Interest in Total Reward

Tools

Workday

Job description

Salary for this Role:

From £33,262 with benefits, subject to skills and experience

Job Title:

People Coordinator (Total Reward)– People Services

Reports to:

Hope Liversidge

Closing Date:

12/Nov/2025 23.59 GMT

Job Description:

People Coordinator - People Services

Details of the role:

Reports to: People Hub Manager

Contact term: This is a full-time, permanent position on Crick terms and conditions of employment.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world‑class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state‑of‑the‑art infrastructure, cutting‑edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high‑quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

About the role

Our team of People Coordinators are the first point of contact for candidates, hiring managers, employees, and operations non‑employees, escalating issues to the People Partnering team, managers, or other People teams where necessary.

We currently have two People Coordinators roles available in our team, with one of the roles predominantly supporting the Total Reward Team with various pay, reward and benefit responsibilities alongside supporting their own customer group.

As a People Coordinator, you will provide an efficient, proactive administrative and operational service from the start of the employee lifecycle to the end, including accurate data processing for new starters, employees, and non‑employees. You will develop a deep understanding of your customer group in terms of movements and changes by working closely with the People Partnering team and Science Operations Administrators.

You will be using our Workday system, which plays a central role in how we operate at the Crick, seamlessly supporting functions across HR, Finance, IT administration, and cross‑departmental collaboration.

Additionally, if you’re considering applying for the People Coordinator (Total Rewards) position, you’ll be an essential part of the Total Rewards team, actively contributing and supporting the team with key initiatives such as the annual pay review, market adjustments, and statutory wage increases. You’ll also handle compensation and payroll inquiries, among a variety of other dynamic and rewarding responsibilities.

This role offers a high level of autonomy, giving you the chance to take ownership of your work while also contributing to exciting projects that will enhance your skills and broaden your HR experience. If you're ready to take the next step in your career and are eager to continue your professional development whilst also developing further understanding of HR, we’d love to hear from you.

What you will be doing

• Develop an understanding of Workday for your daily role to maintain high‑quality data in accordance with agreed data structures and configurations, and to ensure efficient, auditable processes.
• Manage administrative areas such as recruitment, new starters, leavers, and employee changes in Workday.
• Manage employee electronic personnel files
• Make suggestions for the on‑going improvement and optimisation of Workday processes in your area, working collaboratively with relevant colleagues
• Ensure ongoing enhancement of processes managed by the People Hub
• Participate in and occasionally lead process improvement initiatives.
• Supporting the Total Reward Team in the implementation of the annual pay review and outstanding contribution review programmes.
• Support with implementation of market adjustments and statutory wage increases (calculating new salaries, producing letters etc.)
• Respond to compensation and payroll queries from employees and managers, escalating where necessary.
• Support with maintaining benefits and payroll information on our online portal and intranet, ensuring is up to date at all times

See the People Coordinator job description here.

See the People Coordinator (Total Reward) job description here.

About you

You will have:

• Ability to build rapport with a wide cross‑section of people and maintain good working relationships;
• Experience of using at least one HR system, preferably Workday;
• An understanding of payroll and its legislative requirements
• Good team working skills;
• Knowledge of UK visa and right to work legislation
• Exceptional understanding of providing a high level of customer service to everyone engaged and employed at the institute;
• Keen interest in Total Reward

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
• We are collegial. We show respect for one another, work cooperatively and support the wider community.

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.

We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we’ll make reasonable adjustments if you need them – just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email: [e-mail]

Find out more about life at the Crick.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well‑being and development:

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
• Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
• Health & Well‑being:
• 24/7 GP consultation services.
• Occupational health services and mental health support programs.
• Eye care vouchers and discounted healthcare plans.
• Work‑Life Balance:
• Back‑up care for dependents.
• Childcare support allowance.
• Annual leave purchase options.
• Crick Networks offering diverse groups’ support, community and inclusive social events.
• Perks:
• Discounted gym memberships, bike‑to‑work scheme, and shopping discounts.
• Subsidised on‑site restaurant and social spaces for team interaction.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.

We reserve the right to withdraw this advert at any given time due to the number of applications received.