People Coordinator

Jtr Limited; Greater London, Newbury; Hybrid; GBP 22,000; Part time

Job summary

A respected charity based in Greater London is seeking a People Coordinator to support staff and volunteers. This role involves administrative duties across the employee lifecycle and volunteer services, ensuring all records are accurately maintained. Ideal candidates will have HR experience and strong interpersonal skills. The salary is £21,320 per annum, with benefits including 28 days' holiday, pension scheme, and health support. This is a hybrid position with 30 hours of work per week.

Benefits

28 days holiday

Pension scheme

Free parking

Access to training

Staff discounts

Qualifications

• Experience in human resources and people development required.
• Understanding of HR processes such as recruitment and onboarding.
• Ability to manage multiple tasks effectively.

Responsibilities

• Act as the first point of contact for staff and volunteer enquiries.
• Provide administrative assistance for staff and volunteers.
• Support recruitment and onboarding processes.
• Coordinate onboarding and training activities.
• Maintain accurate records on HR systems.

Skills

Human resources experience

Knowledge of HR processes

Strong administrative skills

Interpersonal and communication skills

Attention to detail

Organizational skills

Database management

Problem-solving attitude

Tools

Microsoft Office

Job description

We are looking for People Coordinator to work 4 or 5 days a week (30 hours). Hybrid working considered.

Naomi House & Jacksplace provide expert hospice care for life‑limited and life‑threatened children, young people, and their families across central southern England. Our people, staff and volunteers alike, are at the heart of our mission, and our People Team plays a vital role in ensuring they feel valued, supported, and engaged.

We are looking for an organised, proactive, and people‑focused People Coordinator to join our team. This is a varied role that provides essential administrative and coordination support across both the employee lifecycle and volunteer services.

You’ll act as the first point of contact for staff and volunteer enquiries, support recruitment and induction processes, maintain accurate records, and help us deliver a high‑quality experience to everyone who contributes to our mission.

Key Responsibilities

• Acting as the first point of contact for all Staff and Volunteer‑related enquiries.
• Provide day‑to‑day administrative assistance for staff and volunteers, including preparing contracts, conducting pre‑employment checks, supporting onboarding processes, maintaining training records, and handling volunteer applications and references.
• Liaise with managers to coordinate onboarding and training activities, ensure timely completion of employment documentation, and maintain accurate and up‑to‑date records across systems.
• Supporting staff and volunteer recruitment, advertising vacancies internally and externally through appropriate channels.
• Maintaining accurate records on the Cascade HR system and volunteer databases.
• Recording and reporting volunteer hours and producing data for monitoring and board reports.
• Maintain and regularly update the People section of the company Intranet, ensuring timely publication of internal news, staff highlights, and monthly updates that reflect team achievements, milestones, and culture initiatives.
• Ensuring compliance with safer recruitment, safeguarding, and data protection requirements.
• Promoting awareness of the contribution volunteers make and supporting engagement across the organisation.

Skills, Knowledge and Expertise

• Prior experience working in Human resources and people development with a commitment to continuous learning.
• An understanding of HR processes such as recruitment, onboarding, training, and employee lifecycle administration.
• Strong administrative skills and proven IT capability (Microsoft Office essential).
• Strong interpersonal and communication skills, confident engaging with diverse groups.
• Attention to detail and accuracy in maintaining records, preparing documents, and handling confidential information.
• Excellent organisational skills with the ability to manage multiple tasks, prioritise effectively, and meet deadlines.
• Experience in maintaining databases and producing reports.
• A problem‑solving approach and a "can‑do" attitude.
• Awareness of confidentiality and data protection principles, particularly in handling sensitive employee information.
• Commitment to the values of Naomi House & Jacksplace and being a collaborative team player.

Salary – £21,320 per annum

We have a huge variety of brilliant benefits at Naomi House & Jacksplace, including 28 days’ holiday (pro rata for part time working) + bank holidays, pension scheme (with the ability to remain in the NHS pension for current members), free parking, access to training, staff discounts and access to health and wellbeing support.

The opportunity to play a key role in supporting both staff and volunteers in a respected and purpose‑driven charity.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

We are an Equal Opportunities employer, welcoming applications from all sections of the community.