People Coordinator

National Museums; Greater London; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Free exhibition entry for you and your

25 days' annual leave + bank holidays

Discounts at onsite catering and shop

Staff wellbeing and support programs

Eye care vouchers

Job summary

National Museums in London is seeking a organised and customer-focused People Coordinator to join the People & Culture team. You will help colleagues navigate employee lifecycle moments, keep records accurate, manage shared inboxes and provide a friendly, reliable service.

The role covers recruitment support, engagement activities and process delivery. Hybrid work with on-site duties in Bloomsbury, 2 days per week, and a 6-month fixed-term contract. Salary £29,642 per annum.

Qualifications

• Experience in an administrative role with strong attention to detail.
• Ability to handle sensitive information and maintain accurate records.
• Able to work independently and with a wider team.

Responsibilities

• Act as first point of contact for People & Culture queries and manage inboxes.
• Provide administrative support across the employee lifecycle, including changes, references, contracts and leaver processes.
• Maintain accurate employee records, update HR systems and produce reports with data protection in mind.
• Support employee relations by preparing documentation and guiding on policies and procedures.
• Contribute to recruitment, engagement and employee feedback activities.

Skills

Organised

Approachable

Detail oriented

Communication skills

Administrative experience

Tools

HR systems

Job description

People Coordinator

Full-time 41 hours per week (1 hour paid lunch)

Hybrid (at least 2 days per week on-site in Bloomsbury, London)

6 months Fixed Term Contract

£29,642 per annum

Application deadline: 23:59 on 13 September

About the role

We are looking for an organised, approachable and detail focused People Coordinator to join our People & Culture team. In this role, you will help colleagues and managers navigate key moments throughout the employee lifecycle, from employment changes and everyday policy queries to leavers, employee relations support and feedback processes. You will keep our systems and records accurate, manage shared inboxes and provide a friendly and reliable service that helps colleagues feel supported and informed.

Working closely with the whole team, you will contribute to recruitment and engagement activities, support the effective delivery of people processes and identify opportunities to improve the way we work. This is an excellent opportunity for someone who enjoys variety, takes pride in getting the details right and is keen to build their career in HR while helping us deliver an efficient, inclusive and responsive people service.

About you

You are approachable, customer focused and solutions oriented, with strong communication skills and the confidence to respond to queries professionally and accurately. You will have experience in an administrative role and be known for your attention to detail, particularly when handling sensitive information, maintaining accurate records or working within compliance-led processes. You take pride in producing high-quality work, can manage competing priorities effectively and are comfortable working independently while collaborating with colleagues across a wider team.

Key areas of responsibility

• Act as a first point of contact for People & Culture queries, managing shared inboxes and delivering a professional, responsive and customer focused service to colleagues and managers.
• Provide administrative support across the employee lifecycle, including employment changes, references, contract documentation and leaver processes.
• Maintain accurate employee records, update HR systems, produce reports and ensure compliance with data protection requirements and internal procedures.
• Support employee relations activity by preparing documentation, taking accurate notes in sensitive meetings and providing guidance on People & Culture policies and procedures.
• Contribute to recruitment, engagement and employee feedback activities, identifying opportunities to improve processes and support wider People & Culture projects.

Benefits

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Discounts at onsite catering, Museum shops and local Bloomsbury partners.
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Eyecare vouchers for VDU tests and contributions toward glasses.
• Interest‑free loans including season ticket, rental deposit and bicycle loans.

Our Values

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

If you have any additional needs that we should be aware of to support you with your application, please provide details

Right to Work

The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application.

Internal Applicants

We welcome internal applicants regardless of background, department or length of service but encourage you to let your manager know before applying. If you are on a permanent contract and want the fixed-term contract to be treated as a secondment, you will need to obtain your manager's support before submitting an application.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN