People Business Partner

Mitie Group plc.; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company in Birmingham is seeking an experienced individual to lead organisational design and people change initiatives. Your role will include fostering effective relationships with key clients and monitoring key HR metrics to drive improvement. Ideal candidates will have a relevant degree and proven experience in HR strategy alignment and team leadership, along with a passion for continuous development. The company offers a comprehensive benefits package and a commitment to inclusive recruitment.

Benefits

Flexible lifestyle benefits platform

Cycle-to-work scheme

Enhanced pension contributions

Financial wellbeing assistance

Qualifications

• Proven experience in leading organisational design and people change.
• Excellent relationship-building skills with clients and stakeholders.
• Strong analytical skills to monitor and measure key metrics.

Responsibilities

• Lead organisational design activities to develop tailored people change solutions.
• Monitor and measure insights on key metrics like labor costs and talent retention.
• Foster a culture of continuous improvement and adaptability.

Skills

Organisational design

Stakeholder engagement

HR strategy alignment

Data analysis

Change management

Team leadership

Education

Relevant degree or equivalent experience

Job description

The role reports to the Head of People, Business Services and is a key member of the Sector Operational Management Team.

Responsibilities

• Lead organisational design activities to deliver tailored people change, talent, L&D, and reward solutions in close cooperation with the respective HR Centre of Excellence (COE) leads.
• Understand the business at depth – its objectives, how it operates, the commercials and to align business objectives and the HR strategy.
• Drive value by cultivating highly effective working relationships with counterparts in key clients to coordinate people strategies for the mutual advantage of the business unit and the client, enhancing client engagement and retention.

Data Driven Insights Leader

• Monitor and measure insights on the key OGSP metric, including labour costs, employee relations, sickness absence, talent retention, attraction, and resourcing to spot trends, risks, and cost‑saving opportunities. Define opportunity and risk mitigation action plans.
• Monitor and evaluate the progress and success of various People development initiatives, generating regular reports for senior leadership and sharing vital insights with relevant stakeholders.

The Change Agent

• Keep the division aligned by understanding and planning for the change – people change, comms, L&D & talent plans in place.
• Own the people components of any margin enhancements initiatives to ensure a timely execution of people processes to achieve the committed goals.
• Foster a culture of continuous improvement and adaptability within the business unit, encouraging employees to embrace change as an opportunity for growth and development.

The Trusted Coach

• Act as an essential part of the divisional HR Team, forging strong connections with wider HR teams to enable the performance of the wider business community.
• Create an environment of high performance, trust, and openness by establishing strong relationships with the Senior Management Team through regular communication, respect, and genuine interest in their well‑being and development.
• Oversee escalated cases and all HR cyclical activities, including performance, talent management, and reward, while offering professional expertise counsel and guidance to the business.

The Custodian of Culture

• Role Model value‑led leadership, acting inclusively with authenticity, integrity, and a growth mindset.
• Lead, inspire and motivate a team of People Business Partners and HR Managers, developing a highly effective succession pipeline.
• Be curious and ask the right questions. Be an advocate/allay of EDI agenda.

Benefits

Our market‑leading offering provides you with benefits that suit your lifestyle.

Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all.

If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .