People Assistant

National Fostering Group; Bolton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

27 days holiday with service-based up‑

Bonus schemes

Pension scheme

Enhanced family leave

Employee Assistance Programme

Life Assurance

Job summary

The National Fostering Group is seeking a People Assistant to be the first point of contact for employee lifecycle queries and to maintain accurate HR records. You will support the People team across HR, Recruitment and Compliance, handling enquiries via phone, email and Teams with diplomacy.

Based at our Bolton Head Office, you will be in the office 2 days per week. This is a 6 months maternity cover position with a comprehensive benefits package and opportunities to develop across HR

Qualifications

• Experience in customer-focused administration and HR support.
• Excellent communication via phone, email and Teams.
• Strong ability to produce and maintain reports and keep systems accurate.
• CIPD Level 3 preferred but not essential.

Responsibilities

• Act as first point of contact for end-to-end employee lifecycle queries.
• Complete pre-employment checks for new starters.
• Maintain HR records and ensure policy/regulatory compliance.
• Support the People team across HR, Recruitment and Compliance.

Job description

The People Assistant will act as the first point of contact for all end-to-end employee lifecycle queries. You will provide an efficient and comprehensive service for employee related enquiries ensuring that records and HR systems are accurately maintained. It is important you ensure policy and regulatory requirements are adhered to for all administration activity.

This is a varied role that covers all aspects of the People team including Human Resources, Recruitment and Compliance. Every day will be different and give you the opportunity to become an expert across all areas with the support of our managers.

As part of your role, you will complete pre employment checks on all new starters to ensure we recruit and retain the best employees. This means NFG can continue to offer fantastic care for their children and young people.

The successful applicant will have experience in a customer focused role offering a proactive, competent clerical and administrative service. It is essential that you have previous HR administration experience and are confident communicating with a range of stakeholders via phone, email and Microsoft Teams.

You must be competent at producing and maintaining reports, as well as keeping our system up to date and accurate. You will be dealing with sensitive information so it is important you are professional and polite at all times and handle issues with diplomacy.

It would be preferable if you have CIPD Level 3 but this is not essential.

This is a fantastic opportunity to join the National Fostering Group as a People Assistant. Our Head Office is based in Bolton and you will be expected to be in the office 2 days per week. This is a 6 months maternity cover position.

About the Group

Its official, we have been rated as a Great Place to Work 2025!

88% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411

With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.

In Northern Ireland, we work with Local Health and Social Care Trusts to provide the highest quality of care for children and young people. All of our fostering agencies across the UK are officially recognised by Ofsted, Welsh and Scottish regulators as either 'Outstanding' or 'Good' which we are extremely proud of.

But what else is in it for you? Your health and wellbeing are important to us, so you'll get an exceptional reward package including:

• 27 days holiday, increasing with service up to 32 days + buy/sell scheme + bank holidays
• Bonus schemes
• Generous salary sacrifice pension scheme
• Enhanced family leave (subject to qualifying criteria)
• Employee Assistance Programme
• Life Assurance

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you. Just some of the things on offer:

• A wide range of health, wellbeing, and insurance benefits
• 100's of discount options
• Salary sacrifice Eco Car Scheme and Cycle Scheme
• Tech benefit

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer.