People and Culture Manager

MorePeople; St Albans; On-site; GBP 40,000 - 55,000; Full time

Job summary

A family-owned business in St Albans is seeking a People and Culture Manager to lead HR operations, enhance employee experiences, and support management in people-related matters. The ideal candidate should have a CIPD Level 5 or equivalent experience, a solid HR background, and strong communication skills. This position can be full-time or part-time, offering flexibility in a supportive work environment.

Qualifications

• CIPD Level 5 qualified or equivalent experience preferred.
• Solid HR generalist background, with both strategic and hands-on skills.
• Confident with HR systems and robust IT skills.
• Empathetic approach towards people.

Responsibilities

• Lead HR operations and improve processes, policies, and systems.
• Manage full employee life cycle from recruitment to development.
• Ensure HR procedures are effective and efficient across the company.
• Collate payroll data monthly for external submission.
• Coach managers in people-related matters.

Skills

CIPD Level 5 qualification or equivalent experience

HR generalist background

Strong IT skills

Empathy and people-first approach

Excellent listening and communication skills

Proactive mindset

Job description

People and Culture Manager

Our client is a family-owned business that's been part of the community for over 70 years. Despite its growth, it's still guided by the same family values that it started with.

With around 100 employees across retail, office and nursery teams, it's a business where people genuinely enjoy coming to work.

As the business continues to evolve, they're creating a brand-new People & Culture Manager role, an exciting opportunity to shape the future, strengthen the culture, and ensure people remain at the heart of everything they do.

The Role

As People & Culture Manager, you'll lead all things HR, from everyday operations to improving processes, policies, and systems. You'll be the go-to person for advice and support, someone who listens, understands, and helps people find solutions.

You will spend time getting to know the team, understanding what makes them tick, and finding ways to make their experience at work even better.

Main Responsibilities

• Working closely with the Managing Director to ensure HR procedures are applied efficiently and effectively across the company.
• Managing the full employee life cycle, from recruitment to development and beyond.
• Taking responsibility for collating payroll information each month and submitting all required data to the external payroll provider in a timely and accurate manner.
• Reviewing and improving HR policies, procedures and systems.
• Acting as a trusted and approachable presence for staff at every level.
• Coaching and supporting managers in people-related matters.
• Leading on HR systems and ensuring everything runs smoothly behind the scenes.
• Introducing ideas to strengthen engagement, wellbeing and communication.
• Spending time with teams across the business to understand their needs and goals.

Required

• Ideally CIPD Level 5 qualified (or equivalent experience).
• A solid HR generalist background, comfortable with both strategy and hands‑on work.
• Confident with HR systems and strong IT skills.
• An empathetic, people‑first approach.
• Excellent listening and communication skills.
• A proactive mindset, with the desire to make things better and to see people thrive.

Working Hours

The client is happy to consider full-time or part-time hours.

Location

St Albans, Hertfordshire

How to Apply

If you're looking for a role where you can bring your expertise, make a difference, and work flexibly in a warm, supportive environment, please apply below.