People Advisor - FTC

Virgin Active & KAUAI; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Pension matching up to 3%

Virgin Active membership for you and a

Private dental and healthcare insured

Life Assurance 4x salary

Discounts across Virgin Active clubs

Discounts with Virgin Atlantic, Virgin

KAUAI 20% off food and drink

Job summary

Virgin Active is evolving into Social Wellness Clubs and seeks a People Advisor (FTC, 40 hours) to deliver expert HR guidance across the business, ensuring a compliant, high‑performing workplace and a positive employee experience.

Reporting to the People Team, you’ll advise managers on absence management, disciplinaries, policy application, health referrals and wellbeing initiatives, while helping to develop our people and culture.

Qualifications

• Experience in HR advisory or generalist role in a fast-paced, multi-site environment.
• Strong knowledge of UK employment law and employee relations case management.
• Experience managing complex HR cases including absence, disciplinary and grievance.
• Excellent communication and relationship-building skills with the ability to influence managers.
• Strong organisational skills with ability to manage multiple priorities and confidentiality.
• Proficient in Microsoft Office; proactive with a solutions-focused approach.

Responsibilities

• Provide expert HR advice to managers on employee relations matters.
• Support managers in applying People policies and employment legislation.
• Manage Occupational Health referrals and wellbeing initiatives as required.
• Analyse People data and trends to improve employee experience and business performance.
• Deliver People training and coach managers to build confidence and capability.
• Review and enhance People processes, policies and ways of working.
• Support organisational change initiatives including restructures, TUPE and redundancy.
• Champion Virgin Active values to foster a positive, inclusive and high-performing culture.

Skills

HR Advisory

Employee relations

Employment law

Manager coaching

Data analysis

Communication

Microsoft Office

Job description

As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.We are looking for People Advisor to join our People Team until the 2nd April 2027.

Role Type: FTC

Number of Hours: 40

In this role, you will play a part in delivering an exceptional team member experience by providing professional HR advice and support across the business. Working closely with managers, you’ll provide expert guidance on employee relations, employment legislation and People policies, helping to create a positive, compliant and high performing workplace while supporting the continued development of our people and culture.

The Role

• Provide expert advice and guidance to managers on employee relations matters, including absence management, disciplinary, grievance, capability and probation processes.
• Support managers in applying People policies, employment legislation and best practice consistently across the business.
• Manage Occupational Health referrals and support wider wellbeing initiatives where required.
• Analyse People data and trends, identifying opportunities to improve the employee experience and support business performance.
• Deliver People training and coach managers to build confidence and capability in managing their teams.
• Contribute to continuous improvement by reviewing and enhancing People processes, policies and ways of working.
• Support organisational change initiatives, including restructures, TUPE and redundancy processes where required.
• Champion Virgin Active’s values, helping to create a positive, inclusive and high-performing culture.

Who We’re Looking For

• Previous HR Advisory or HR Generalist experience within a fast-paced, multi-site environment.
• Strong knowledge of UK employment legislation and employee relations case management.
• Experience managing complex HR cases, including absence, disciplinary and grievance processes.
• Excellent communication and relationship-building skills, with the confidence to influence and coach managers.
• Strong organisational skills with the ability to manage multiple priorities and maintain confidentiality.
• Proficient in Microsoft Office, with a proactive, solutions-focused approach and a passion for delivering an exceptional people experience.

Our Perks

• 25days(excludingbankholidays)annualleave,plusaCelebrationDayandwewantyoutakethem
• Access to People’s pension, with us matching contributions up to 3%.
• ComplimentaryVirginActivemembershipforyouandabuddy.Youcanalsogetfreemembershipforyourchildrentoo,abilitytotakeadvantageofourClubV.
• Private Dental and Healthcare Insurance your physical health is important, and we want you to have the access to healthcare should you require it.
• LifeAssurance4xyoursalarywhichwehopeyouwillnotneed.
• WewantyoutoloveVirginActivelikewedo,soyougetdiscountsacrossVirginactiveeverythingfromguestpassesto50%offPTsessions.
• YouwilljoinVirginFamilywherenotonlycanyoucommunicatewithyourcolleaguesacrossVirginGroup,butalsomanydiscounts(includingVirginAtlantic,VirginHolidaysandVirginMedia/O2)
• Maintainingahealthydietwhileatworkcanbehard,soweofferallourteammembers 20%offfoodanddrinkatourKAUAIbrancheslocatedinclubs.
• Managingfinancescanbedifficult,soweofferaccesstoSalaryFinance.Theycansupportyouwithloans, salary advancesandsavingsplans,aswellashelpyoubecomeapersonalfinanceexpert.
• Mentalhealthisacornerstoneofwellbeing.Ouremployerassistanceprogrammeistherewhenyouneedahelpinghand
• Weknowfindinganewhometorentcanbestressful.WepartnerwithDexterswhooffercomplimentarycorporatelettingservicesmeaningnotenantcharges.
• Access to Each Person offering access to Cycle to Work, a Tech Scheme and loads of online discounts to retailers.

Pay Range

£32,000-£40,000 GBP