People Advisor - BRG Central Support Office

Boparan Restaurant Group; Park Central; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant group in the UK seeks a People Advisor for an 18-month fixed-term contract. This hybrid role is based in Birmingham and focuses on providing support for employee relations and management advice across diverse brands. The ideal candidate has extensive HR advisory experience, a strong understanding of UK employment law, and excellent communication skills. The position offers competitive perks including discounts and flexible working options.

Benefits

50% off meals for you and friends

Access to exclusive retailer discounts

20% off at Carluccio's retail gift shop

Free mortgage advice

Healthcare cash plan

Referral bonuses

Career growth opportunities

Flexible working options

Qualifications

• Proven experience in an HR Advisor or ER-focused role, ideally in a multi-site environment.
• Strong understanding of UK employment law and HR best practices.
• Experience managing complex ER cases from start to resolution.

Responsibilities

• Provide expert advice and coaching on ER matters.
• Manage complex ER cases ensuring compliance.
• Support development of ER policies and procedures.

Skills

HR Advisory experience

Understanding of UK employment law

Communication skills

Organizational skills

Interpersonal skills

Job description

People Advisor
18-Month Fixed-Term Contract (Maternity Cover)
Hybrid Role – Based in Birmingham

About Us

The Boparan Restaurant Group is a forward-thinking family of nine brilliantly diverse brands, with over 100 sites.

We are passionate about food and hospitality, often looking for new ways to innovate and create unforgettable experiences across our Brands. Though we are a collection of diverse brands, all with their own unique personality, we all sit together on our very own dining table, working together to build a fun and creative culture across the group. Led by passionate and ambitious leaders, the Boparan Restaurant Group not only paves the way for growing brands but also for personal growth.

Driven by a culture of innovation and fuelled by relentless ambition, we are growing our Brands in the UK and internationally. Our commitment to success is unwavering, as is our passion to make it happen.

The Role

As a People Advisor, you will play a pivotal role in supporting line managers and operational leaders across our Brands with sound, practical, and legally compliant employee relations advice. You will manage a wide range of ER cases, ensuring consistent application of people policies and best practices across the business. You’ll also contribute to broader people initiatives, helping us foster a positive and engaging workplace culture where our people can thrive.

Key Responsibilities

• Provide timely, expert advice and coaching to managers on all ER matters, including but not limited to disciplinary, grievance, absence management, investigations, and performance concerns


• Manage multiple complex and high-risk ER cases, ensuring compliance with employment law, internal policies, and ACAS best practices


• Support in the development and review of ER policies and procedures


• Track ER cases and identify trends and areas for improvement or proactive interventions


• Act as a trusted advisor to line managers across different brands and locations, supporting them on day‑to‑day people matters


• Build strong relationships with restaurant and operations teams to promote a proactive and positive HR culture


• Support change management processes, including restructures, TUPE transfers, and redundancies


• Deliver training sessions to line managers on people policies, ER handling, and people management skills


• Support the wider People Team on employee life cycle processes, engagement initiatives, and people development projects


• Contribute to people reporting, analytics, and compliance tracking


• Champion diversity, equity, and inclusion through fair ER processes and inclusive practices and policies

About You

Essential Skills

• Proven experience in an HR Advisor or ER-focused role, ideally in hospitality, retail, or multi-site environment (min 2 years)


• Strong understanding of UK employment law and HR best practices


• Demonstrable experience managing complex ER cases from start to resolution


• Comfortable working in a fast-paced, hands‑on environment


• Communication and collaboration skills, an individual who is adept at forging and maintaining multiple long‑standing, productive relationships at all levels within the group


• First‑class interpersonal skills, to liaise with and influence internal stakeholders


• Excellent organisation and time management skills with the ability to prioritise workload appropriately and the ability to switch between a diverse range of activities and manage multiple deliverables


• High attention to detail with the ability to produce consistently accurate letters, reports and analysis


• A collaborative and supportive team player

Desirable Skills

• Multi-brand or multi-site business experience


• Experience with HRIS systems and ER case tracking tools


• Exposure to TUPE, redundancy, or other organisational change processes


• CIPD qualified or working towards

What’s in it for you?

• Feast on Savings: Enjoy 50% off your total bill for you and five friends across all our brands.


• Exclusive Discounts: Access special offers from thousands of retailers and restaurants through our BRG Spark App.


• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.


• Secure Your Future: Free mortgage advice and access to our Financial & Wellbeing Centre.


• Access Your Pay Anytime: Use Wage Stream to tap into your earnings whenever you need them.


• Healthcare & Wellbeing: Benefit from our Healthcare Cashplan and Employee Assistance Programme (EAP).


• Referral Rewards: Earn bonuses for referring friends to join our team.


• Career Growth: Excellent opportunities for development within our expanding portfolio of brands.


• Flexible Working: Enjoy flexible scheduling options for a better work‑life balance.

Join us and be part of our journey as we create unforgettable dining experiences, one restaurant at a time!