People Advisor

Newcastle International Airport Ltd; Newcastle upon Tyne; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Generous annual leave

On-site parking (Park & Fly)

On-site gym

Employee discounts at airport outlets

Employee assistance programme

Job summary

Newcastle International Airport Ltd is seeking a People Advisor to partner with managers and employees across Landside and Airside. You will provide expert HR advice, coaching, and help deliver an outstanding employee experience throughout the lifecycle.

You will drive improvements, support recruitment, workforce planning, and contribute to a positive workplace culture in a highly regulated aviation environment.

Qualifications

• Experience in people-focused advisory roles is essential.
• Ability to coach managers and employees across functions.
• Comfortable in a regulated aviation environment.

Responsibilities

• Partner with managers across Landside and Airside to provide HR advice and coaching.
• Support managers with employee relations matters.
• Drive HR process improvements using technology and automation.
• Administer people-related transactional processes across the lifecycle.

Skills

Relationship management

Stakeholder management

Problem solving

Professional communication

Education

CIPD Level 5 qualification

Job description

Are you passionate about helping managers make confident people decisions while creating a great experience for every colleague?

Have you got the knowledge, experience, and desire to be best in class at an award-winning airport?

Ready to be the difference between a good workplace and a great one?

About Your Airport

Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.

Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.

Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.

The role

As our People Advisor, you'll be a trusted partner to managers and employees across both Landside and Airside operations. You'll provide expert advice and coaching on a wide range of people matters, support managers to confidently lead their teams, and help deliver an outstanding employee experience throughout the employee lifecycle. Alongside day-to-day HR support, you'll play an important role in driving process improvements, embracing new technology and supporting people initiatives that contribute to a positive workplace culture and business success.

The responsibilities are not limited to but will include:

• Partner with managers and supervisors across Landside and Airside operations to provide expert HR advice, guidance and coaching
• Support managers in managing employee relations matters
• Drive continuous improvement in HR processes, systems and ways of working, leveraging HR technology, automation and AI to enhance manager and employee self-service while reducing manual administration
• Responsible for the effective administration of people-related transactional processes across the employee lifecycle, including contract changes, transfers and leavers
• Work with the People Business Partners and Recruitment Advisor to provide advice and support to all stakeholders on the development and implementation of effective recruitment and selection strategies
• Support People Business Partners in workforce planning, organisational development and change initiatives
• Provide People focused training and advice to the organisation’s managers and supervisors
• Support the development and creation of mutually reinforcing People related policies and processes that provide a modern, best practice framework for the effective management of people
• Ensure that standard operating procedures and process flows are developed and embedded into our ways of working
• Develop positive employee relations, fostering a collaborative approach with the organisation’s recognised Trade Unions
• Contribute to the delivery of the organisation’s reward and benefit strategy including overseeing end to end benefits administration
• Liaise with occupational health, physiotherapy, pension and insurance providers

Who we are looking for

• Relationship-focused, collaborative and enjoys problem solving
• Professional, calm, and resilient when dealing with challenging or complex queries
• Previous experience in a similar role is essential
• Comfortable working with multiple stakeholders
• A background in a highly regulated business environment would be an advantage (especially aviation)
• CIPD level 5 qualification

Why come onboard?

Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.

Just some of the benefits you can enjoy:

• Preferential parking rates – Park & Fly
• Generous annual leave entitlement
• Free on-site car parking whilst at work
• Car servicing and repairs
• Access to World Duty Free
• Westfield Cash Plan
• Westfield Rewards
• On-site occupational health support
• On-site physiotherapist
• Employee assistance programme support
• Employee discounts at airport retail/ catering outlets
• Membership to our on-site gym

This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.

Newcastle International Airport Limited promotes the equality of opportunity.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.