People Advisor

Transport for Greater Manchester; Manchester; Hybrid; GBP 36,000 - 41,000; Full time

Benefits offered by this job

Generous annual leave

Free travel on buses and rail/Metrolin

Local Government pension scheme

Flexible & hybrid working

Wellbeing support

Job summary

Transport for Greater Manchester (TfGM) is recruiting a People Advisor to own a varied employee relations caseload, advising managers and supporting investigations through to resolution. The role also involves contributing to policy review and the development of practical guidance and resources for managers.

You'll join the Employee Relations and Policy Centre of Excellence within the People Team, supporting adoption of fair, consistent outcomes and helping shape workplace policies.

Qualifications

• Hands-on experience of employee relations casework within an HR/People function.
• Ability to provide practical policy guidance and support investigations and hearings.
• Experience handling confidential information and building stakeholder relationships.

Responsibilities

• Take ownership of a varied employee relations caseload from initial advice to resolution.
• Provide practical guidance on policy and process, support investigations, hearings and meetings, and prepare documentation.
• Contribute to development and implementation of People policies, guidance and resources, and analyze casework trends.

Skills

Employee relations casework

Advising managers

Policy interpretation

Confidential information handling

Education

CIPD qualification or studying

Tools

HR systems

Job description

Are you an experienced People professional who enjoys getting stuck into employee relations casework, giving managers practical advice and helping shape policies that work in the real world?

This is a hands‑on role where employee relations casework is a significant part of your day‑to‑day work. You’ll manage a varied caseload across disciplinary, grievance, attendance, probation and capability matters, while also contributing to the development and implementation of our People policies and guidance.

We’re looking for someone who is confident managing cases, comfortable having challenging conversations and motivated by achieving fair, consistent outcomes for colleagues.

Your Role

As a People Advisor, you’ll take ownership of a varied employee relations caseload, supporting managers from initial advice through to resolution. You’ll provide practical guidance on policy and process, support investigations, hearings and meetings, prepare documentation and ensure cases move forward effectively.

Casework sits at the heart of the role, but you’ll also have opportunities to contribute beyond individual cases. You’ll support the review and implementation of People policies, develop guidance and resources, contribute to organisational change activity and use casework trends and workforce information to identify where we can improve the experience of our colleagues and managers.

For more info see Job Profile below.

Who are we?

At TfGM, our work helps keep Greater Manchester moving and supports the communities that rely on our transport network every day.

Our People team has an important part to play in that. Behind the services we provide are our people, and creating a fair, supportive and well‑managed workplace helps them to do their best work for Greater Manchester.

You’ll join our Employee Relations and Policy Centre of Excellence within the People Team, helping us make sure managers have the confidence, advice and policies they need to manage people well. From resolving individual employee relations cases fairly and consistently to helping shape policies that improve people’s experience at work, your work will contribute to an organisation where colleagues can thrive and, ultimately, deliver better outcomes for the communities we serve.

What you’ll bring

What you do and how you do it is important – whatever type of role you work in at TfGM – and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You’ll bring hands‑on experience of employee relations casework within an HR or People function, including disciplinary, grievance, absence or capability processes. You’ll be confident interpreting and applying People policies, exercising sound judgement and giving clear, practical advice to managers.

You’ll also have experience of working with confidential information, building effective stakeholder relationships and working in a unionised environment. You’ll be comfortable using HR or People systems and workforce information to identify themes, trends and emerging risks. You’ll be CIPD qualified, working towards CIPD, or bring equivalent professional experience, alongside evidence of continuing professional development.

What we can offer you

This is a Permanent role with a salary of £36,198 - £41,281 depending on skills and experience

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance.

Our benefits include:

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
• Free travel on buses across Greater Manchester, plus rail or Metrolink travel for your commute, and access to our Electric Vehicle salary sacrifice scheme.
• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.
• Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website

What's next?