People Advisor

Gtdhealthcare; England; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Flexible working hours and policies

30 days annual leave, rising to 32

Cycle to work scheme

NHS staff discounts

Employee assistance programme

Job summary

gtd healthcare is a not-for-profit NHS provider delivering primary and urgent care across North West England. The organisation is seeking a proactive People Advisor to join the People Services team and provide generalist HR support to designated business areas.

The role reports to the Senior People Business Partner and focuses on employee relations, policy refinement, and payroll support, with travel to multiple sites requiring a valid driving license.

Qualifications

• Minimum five GCSEs including Maths and English.
• CIPD qualification or equivalent is essential.
• A levels or equivalent is desirable.
• Experience in HR generalist advisory and employee relations.
• Strong written and oral communication skills.
• Driving licence required for travel to sites.

Responsibilities

• Provide expert advice to employees and line managers on HR matters.
• First point of contact for employee relations, managing disciplinary, grievance and performance processes.
• Escalate complex ER cases to Senior People Advisor.
• Lead on consultations, variations and TUPE during restructures.
• Review and refine HR policies in line with employment law.
• Analyze exit interviews and attrition to improve retention.
• Ensure GDPR compliance and manage health records.
• Coordinate maternity, paternity and adoption cases and payroll coordination.

Skills

HR advisory

Employee relations

Policy development

Exits & retention

GDPR/compliance

Stakeholder management

Training delivery

Project work

Education

GCSEs incl Maths & English

CIPD qualification

A levels or equivalent

Tools

iTrent

Rotamaster

Outlook

Job description

gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. Our People Services (HR) Team has grown year on year, and in order to continueproviding an excellent people service to our business, we are looking to recruit a People Advisor.

This role is an exciting opportunity for an experienced individual to join us in continuingto strengthen our people services function whilst allowing the successfulcandidate to make the role their own.

The People Advisor will reportinto the Senior People Business Partner and will be responsible for providingexcellent generalist people advice to their designated business areas, whilstworking on business-wide projects and initiatives.

It is essential for the successful candidate to be CIPD qualified, and to possess a good standard of written and oral communication skills, including GCSE English qualifications. Its also required that applicants will have a driving license to support travel to various sites.

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Main duties of the job

• Provide expert advice and guidance to employees and line managers on diverse HR matters, ensuring full alignment with company policy, procedures, and best practice.
• Act as the first point of contact for all employee relations, managing disciplinary, grievance, and performance processes from start to finish, ensuring adherence to company policy, best practice, and ensuring equitable outcomes.
• Partner with managers to navigate high volume and complex sickness absence cases, ensuring compliance with the Equality Act and facilitating Occupational Health referrals as required.
• Lead on consultations, contractual variations, and redundancy procedures in line with employment legislation during service restructures and TUPE transfers.
• Proactively review and refine HR policies to reflect current employment law, case law developments, and evolving business needs.
• Analyse exit interview trends and attrition metrics to develop proactive retention initiatives in collaboration with the People Operations team.
• Ensure rigorous GDPR compliance across all employee data processing and oversee the centralised recording of compliance and health records.
• Oversee the end-to-end management of maternity, paternity, and adoption cases, ensuring seamless coordination between employees, managers, and payroll.

For further details, please refer to the attached job description.

About us

At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits package

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social and fun activities;
• cycle to work scheme;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.

Job responsibilities

• Provide expert advice and guidance to employees and line managers on diverse HR matters, ensuring full alignment with company policy, procedures, and best practice.
• Act as the first point of contact for all employee relations, managing disciplinary, grievance, and performance processes from start to finish, ensuring adherence to company policy, best practice, and ensuring equitable outcomes.
• Maintain a dotted reporting line to the Senior People Advisor for the escalation of complex ER cases and payroll queries.
• Partner with managers to navigate high volume and complex sickness absence cases, ensuring compliance with the Equality Act and facilitating Occupational Health referrals as required.
• Lead on consultations, contractual variations, and redundancy procedures in line with employment legislation during service restructures and TUPE transfers.
• Proactively review and refine HR policies to reflect current employment law, case law developments, and evolving business needs.
• Analyse exit interview trends and attrition metrics to develop proactive retention initiatives in collaboration with the People Operations team.
• Demonstrate strong technical proficiency as a Super User across all internal platforms, maintaining complete confidence and expertise in iTrent, Rotamaster, and payroll systems, alongside the efficient management of Outlook and digital personnel records.
• Support the Senior People Advisor with the management of the monthly payroll and provide supervisory support for the People Administrators as required.
• Ensure rigorous GDPR compliance across all employee data processing and oversee the centralised recording of compliance and health records.
• Produce high-level KPI reporting and management data to inform strategic decision-making and monthly management reviews.
• Oversee the end-to-end management of maternity, paternity, and adoption cases, ensuring seamless coordination between employees, managers, and payroll.
• Design and deliver impactful training sessions to build management capability in line with organisational needs.
• Provide cross-functional support to the Recruitment Team, participating in interviews and selection processes to ensure high-quality hires.
• Promote a culture of Equality and Diversity, leading on wellbeing projects and engagement initiatives that enhance the employee experience.
• Support the Head of People Services on strategic projects and initiatives, ensuring people records and systems remain robust and accurate.
• Maintain a proactive approach to professional development, keeping abreast of legislative changes and undertaking any other reasonable tasks to support the departments goals.

Other duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Qualifications

• Minimum of 5 c grade GCSEs including Maths and English or equivalent.
• CIPD qualification or similar.
• Driving Licence.
• A levels or equivalent.

Experience

• Working with HR systems i.e. Rotamaster.
• Experience of generating reports for use by senior management teams.
• Confident advising on HR policies and processes.
• Management of employee relations cases from start to finish.
• Managing difficult conversations and conflict resolution.
• Understanding of payroll processes and timeframes.
• Understanding of employee contracts and requirements.
• Supporting organisational change processes such a TUPE, restructure and redundancy.
• Extensive knowledge of Microsoft Office applications.

Skills and attributes

• Highly organised, able to prioritise a demanding workload and conflicting deadlines, remaining efficient under pressure and flexible to unexpected demands.
• Understanding of Employment Law principles and how to consider and apply these in HR practices.
• Ability to work as part of a team and on own initiative.
• Ability to maintain confidentiality.
• Reliable and punctual.
• Ability to liaise with professionals at all levels in a confident and effective manner.
• Personable and able to be empathetic in difficult situations.
• Attention to detail with good oral and written communication skills.

£34,951 to £38,072 a yeardepending on experience

Contract

Permanent

Working pattern

Full-time,Flexible working,Home or remote working