People Admin and Payroll Lead

CLINICAL PARTNERS LIMITED; Long Cross; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading healthcare organization is seeking a People Admin & Payroll Lead to enhance HR operations and oversee payroll processes. This hybrid role based in the South of England involves coordinating onboarding, managing employee lifecycle changes, and ensuring compliance. Ideal candidates are detail-oriented HR professionals ready for leadership. The salary ranges from £38,000 to £42,000 per year, with attractive benefits including paid holidays and wellness support.

Benefits

25 days paid holiday (increasing with service)

Healthcare Cash Plan

Life Assurance

Flexible working opportunities

Access to Wellbeing portal

Employee Assistance Programme (EAP)

Qualifications

• Experience in HR administration and onboarding is crucial.
• Strong organizational skills are essential.
• Experience in payroll management is desirable.

Responsibilities

• Oversee daily operations of People Operations Administrators.
• Manage onboarding and ensure positive experiences.
• Coordinate and manage employee lifecycle changes.
• Prepare monthly payroll and verify outsourced provider information.
• Support team prioritization and manage queries.

Skills

Operational experience in HR or People Operations

Detail-focused organization

Confidence using HRIS systems

Knowledge of GDPR

Proactive process improvement

Monthly payroll process management

Team coordination and mentoring

Tools

HRIS systems (HiBob)

Job description

We are looking for a People Admin & Payroll Lead to oversee day‑to‑day operations and coordinate the work of two Administrators responsible for onboarding, employee lifecycle changes, and payroll preparation. This is a fantastic opportunity for someone ready to take the next step in their HR career. Previous team management experience is not essential if you are a senior HR Administrator or Payroll Coordinator looking for your first leadership role, we’d love to hear from you. You’ll work closely with our People Analytics & Operations Manager to embed strong processes, maintain compliance, and drive continuous improvement.

Responsibilities

• Provide day‑to‑day oversight, guidance and support to People Operations Administrators.
• Coordinate onboarding for new joiners, ensuring an efficient and positive experience.
• Manage employee lifecycle changes (such as contract changes, leavers, and updates) accurately and on time.
• Take responsibility for monthly payroll preparation and verifying information returned from our outsourced managed payroll provider.
• Act as the first point of escalation for queries, supporting the team to prioritise effectively.
• Monitor and manage the People Operations inbox/ticketing system, ensuring queries are allocated, tracked, and completed promptly.
• Support internal audits by maintaining adherence to GDPR regulations and company People policies, while proactively identifying opportunities for process improvement.
• Foster a team culture focused on accuracy, accountability, and continuous improvement.
• Work closely with the People Analytics & Operations Manager to strengthen HR systems and ways of working.

Qualifications

• Operational experience in HR or People Operations with a solid understanding of onboarding, employee lifecycle and HR administration.
• Highly organised and detail‑focused, with the ability to manage multiple priorities.
• Confident using HRIS systems (HiBob or similar is an advantage).
• Knowledge of GDPR and handling confidential employee information.
• Proactive, solutions‑focused, and motivated by improving processes and service quality.
• Strong organisation skills and attention to detail.
• Experience in monthly payroll process management is desirable (training will be provided where needed).
• Proven ability to coordinate and mentor team members, providing clear guidance and upholding high service standards. Formal line management experience is advantageous but not essential.

Employment Details

Location: Hybrid South of England (1 day a week in the office).

Salary: £38,000–£42,000 per year (depending on experience).

Benefits: 25 days paid holiday (increasing with service to 28 days) plus bank holidays; a day off for your birthday; Healthcare Cash Plan; Benefits Platform; Life Assurance; Discount Vouchers; Flexible working opportunities; Opportunities to take part in charitable events; Access to a Wellbeing portal and Employee Assistance Programme (EAP).

Note: This position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.