Pensions Systems Onboarding Specialist

Isio; Scotland; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Isio is seeking a Systems Onboarding Specialist to support onboarding of new clients, ensuring alignment with business strategy, regulatory requirements, and client expectations. The role offers hybrid work in regional city centres and involves delivering Scheme Installations, data validation, and ongoing data issue resolution.

You will work with various stakeholders, design processes for Scheme Installations, and help build efficient solutions for the administration team.

Qualifications

• Experience with pensions administration systems and data handling.
• Proven ability to validate data, reconcile records and maintain audit trails.
• Strong communication and stakeholder management skills.

Responsibilities

• Work within a team to deliver and review Scheme Installations.
• Validate historical data, including service periods, salary history, and contribution records.
• Audit and reconcile member data to identify discrepancies or gaps.
• Ongoing support with data issues identified post Go Live.
• Assist in building optimised solutions to reduce maintenance overheads.

Skills

Pensions onboarding experience

Data validation & audit

Stakeholder management

Analytical thinking

Documentation & audit trails

Tools

Database knowledge

Data migration tools

Job description

The Systems Onboarding Specialist will play a key role in supporting the Onboarding of several new clients, contributing a new proposition within Isio. The role involves working with a number of different stakeholders, ensuring alignment with business strategy, regulatory requirements, and client expectations.

This role can be based in any of our regional city centre offices, with a hybrid workstyle.

What does the role entail?

• Work within a team to deliver and review Scheme Installations
• Validate historical data, including service periods, salary history, and contribution records.
• Audit and reconcile member data to identify discrepancies or gaps.
• Ongoing support with data issues identified post Go Live.
• Participate in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team
• Support the design and implementation of processes and procedures relating to Scheme Installations

What we’re looking for

• Experience of modern pensions administration systems
• Proven record of delivering pension scheme installations
• Proven record of delivering integrated payrolls
• Able to set up processes (eg Pension increases) for installed schemes
• Proven Systems knowledge for moving data between databases
• Proven Systems knowledge for creating standard alone databases
• Understanding the power of good audit trails and documentation
• Excellent communication (verbal and written) and good interpersonal skills
• Excellent Planning & Organisational skills
• Strong analytical skills and creative approach to getting work delivered
• Willingness to identify and overcome barriers to delivery of work
• Management of key stakeholders at all levels in a typical corporate environment

What you can expect in return

• A competitive salary and market leading bonus scheme

Why Join Isio

Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability.

We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters.

Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's websiteIsio - Careers & Benefits.

About Isio

A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking.

Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us [e-mail]