Pensions Project Officer

Coyles; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government recruitment agency is seeking a proactive Pensions Project Officer to support HR initiatives related to pension contributions. This role involves managing communications, tracking responses, and drafting pension-related documents. Ideal candidates will have strong organizational and communication skills and experience in HR or pensions. Proficiency in Microsoft Excel is essential. Interested applicants should send their CV to Lee-Jaun at Coyle Personnel Ltd.

Qualifications

• Previous experience in pensions, HR administration, or project support.
• Strong written and verbal communication skills.
• Excellent organizational ability and attention to detail.

Responsibilities

• Manage communications with staff regarding pension contribution options.
• Track and record responses using Excel and ensure accurate reporting.
• Produce regular updates and progress reports.

Skills

Administrative skills

Data handling

Communication skills

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

About the Role

One of my local government clients is seeking a proactive and well‑organised Pensions Project Officer to support a key HR initiative relating to historic pension contributions.

This role is ideal for someone with strong administrative, data‑handling, and communication skills and an interest in HR or pensions. You ll play an important role in helping staff understand their pension options and ensuring accurate reporting of responses.

Key Responsibilities

• Manage communications with a defined group of staff regarding pension contribution options.
• Track and record responses using Excel and ensure accurate reporting to the Head of HR Operations.
• Follow up with employees via email, Teams, and phone where responses are outstanding.
• Draft, update, and improve pension‑related correspondence including welcome packs, opt‑out forms, and contribution letters.
• Support employer compliance with LGPS and Auto‑Enrolment regulations.
• Produce regular updates and progress reports.

About You

• Previous experience in pensions, HR administration, or project support.
• Strong written and verbal communication skills.
• Excellent organisational ability and attention to detail.
• Proficient in Microsoft Excel, Word, and Teams.
• Confident managing data and drafting professional staff communications.
• Able to quickly understand and apply pension scheme processes and terminology.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.