Pensions Operations Leader - Frontline Team Manager

Coyles; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A local government agency in London is seeking an experienced Pensions Team Leader to oversee the Benefits Processing Team. The role involves managing a team of seven, ensuring high-quality pensions administration, and supporting service continuity. Ideal candidates will have a strong pensions background and excellent communication skills. This position offers a key opportunity for operational leadership.

Qualifications

• Demonstrable experience in pensions administration and benefits processing.
• Proven line management background, ideally within a public sector or pensions environment.
• Ability to maintain service continuity in a busy environment.

Responsibilities

• Manage day-to-day operations of the Benefits Processing Team.
• Provide direct line management, coaching, and support to 7 staff members.
• Ensure accurate processing of refunds, deferred benefits, transfers, and related tasks.

Skills

Pensions administration

People management

Communication skills

Organisational skills

Job description

A local government agency in London is seeking an experienced Pensions Team Leader to oversee the Benefits Processing Team. The role involves managing a team of seven, ensuring high-quality pensions administration, and supporting service continuity. Ideal candidates will have a strong pensions background and excellent communication skills. This position offers a key opportunity for operational leadership.