Pensions Delivery Manager - Manchester

Balfour Beatty; Knowsley; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading infrastructure company is seeking a Pensions Delivery Manager in Knowsley to oversee a team and drive operational excellence in pension services. The ideal candidate will possess over 10 years of experience in pensions administration, strong leadership skills, and a recognised pensions qualification. This role offers flexible working arrangements, competitive rewards, and a chance to shape meaningful projects that improve lives across the UK.

Benefits

Smart working flexibility

25 days paid annual leave

Family friendly policies

Qualifications

• 10+ years’ experience in pensions administration and service delivery.
• Proven ability to inspire and manage teams.
• Deep knowledge of DB and DC pensions.

Responsibilities

• Manage three direct reports and a team of 18 pension professionals.
• Ensure timely, accurate pension transactions.
• Develop operational plans and implement service enhancements.

Skills

Pensions administration

Service delivery

Leadership

Communication skills

IT skills

Education

Recognised pensions qualification (APMI/FPMI)

Tools

Pension systems (ideally Compendia)

Job description

About the role

Are you ready to take charge of a dynamic team and make a real impact? At Balfour Beatty Pensions Centre, we’re looking for a Pensions Delivery Manager to drive operational excellence and ensure our pension services run seamlessly. This is your chance to lead a talented team, shape processes, and deliver outstanding results for thousands of members.

Location: Prescot

What you’ll be doing

• Lead with confidence: Manage three direct reports and a team of 18 pension professionals.
• Deliver excellence: Ensure timely, accurate pension transactions and compliance with all statutory and scheme requirements.
• Innovate and improve: Develop operational plans, implement service enhancements, and champion continuous improvement.
• Collaborate: Build strong relationships with internal teams and external partners, including actuaries, legal advisers, and administration providers.
• Stay ahead: Monitor SLAs, produce performance reports, and support new systems and legislative changes.

Who we’re looking for

• Expertise: A recognised pensions qualification (APMI/FPMI) and 10+ years’ experience in pensions administration and service delivery.
• Leadership: Proven ability to inspire and manage teams.
• Technical know‑how: Deep knowledge of DB and DC pensions, pension systems (ideally Compendia), and strong IT skills.
• Communication: Clear, concise, and confident – both written and verbal.
• Drive: Self‑motivated, detail‑oriented, and committed to delivering high‑quality results on time.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visitwww.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:[e-mail]

For further information, and to apply, please visit our website via the “Apply” button below.