Pensions Delivery Chief of Operations

Capita; City Of London; On-site; GBP 100,000 - 150,000; Full time

Job summary

A leading UK pension firm is seeking a Chief Operations Officer to oversee operational excellence and deliver on client commitments. The role involves strategic leadership of large delivery teams and requires proven experience in similar high-level roles. The ideal candidate will possess skills in process improvement and management, alongside a strong commitment to nurturing talent. This full-time position is offered on a permanent contract basis.

Qualifications

• Proven experience in a similar role across a similar scope and scale.
• Experience of multi-function delivery.
• Leadership experience with large delivery teams.
• Genuine interest in nurturing talent and ensuring career advancement opportunities.

Responsibilities

• Develop and execute the operations transformation agenda.
• Lead operational performance reviews focused on best practice delivery.
• Accountable for driving a collaborative culture in line with values.
• Manage enterprise risks and ensure compliance with legislation and policies.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Leadership Experience

Analysis Skills

Tools

Microsoft Outlook

Warehouse Management System

Job description

A leading UK pension firm is seeking a Chief Operations Officer to oversee operational excellence and deliver on client commitments. The role involves strategic leadership of large delivery teams and requires proven experience in similar high-level roles. The ideal candidate will possess skills in process improvement and management, alongside a strong commitment to nurturing talent. This full-time position is offered on a permanent contract basis.