Pensions Administrator

LGBT Great; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Professional study support

Wellbeing and diversity networks

Life assurance

Private medical insurance

Discounts and perks

Job summary

LCP is seeking a Pensions Administrator with Defined Benefit experience to join our team in a role focused on handling complex DB casework and delivering high-quality client service. You will contribute to calculations, communications, and process improvements while working within a collaborative, professional environment.

Hybrid working is available, with a structured training programme and clear progression paths.

Qualifications

• Minimum 3 years UK DB pensions administration experience.
• Educated to A level, degree level or equivalent.
• Making good progress towards relevant training courses and exams.
• Award in Pensions Essentials (APE) and the CPC.
• Awareness of external bodies e.g. PPF, tPR.
• Well organised with excellent attention to detail.
• Ability to work alone or as part of a team with fluctuating workload.
• Maintain high standards of professionalism with strong organisational, analytical and communication skills.
• Flexible in hours and duties undertaken.

Responsibilities

• Broaden technical knowledge and expertise.
• Handle complex cases (divorce, large benefits, tax issues).
• Perform complex calculations and check junior colleagues' work.
• Keep up to date with legislation and client communications.
• Be aware of scheme-specific conditions for clients.
• Contribute to efficiency drives and improvements for clients.
• Engage in departmental initiatives and projects.
• Draft non-standard letters and review others' drafts.
• Mentor and train junior colleagues.

Skills

Defined Benefit pensions

Pension calculations

Attention to detail

Education

A-level or higher

Job description

Pensions Administrator

LCP is an award

We currently have exciting opportunities for pension administrators with DB experience to join our team.

Who are the pensions administration team?

You will be part of a team of committed professionals who give the client the best possible service. Working on a number of Defined Benefit clients leads to a great variety of work. As you develop you will take on more responsibility for the clients that you work on. For our people this leads to a real sense of client ownership and individual growth as you learn more about pensions in general.

This role requires you to be well-organised, have an aptitude for figure work and be able to work as part of a team. There is an opportunity for progression with a structured career path and a full training programme will be provided.

What will you be doing?

• Continuing to broaden your technical knowledge and expertise
• Understanding the processes for complex cases such as divorce, members with large benefits and tax issues and complex death cases whilst ensuring that procedures are adhered to at all times
• Carrying out complex calculations as well as checking those carried out by more junior colleagues
• Keeping up to date with changes in legislation and highlighting any necessary changes that might be needed for your clients' communications, calculations or practices
• Showing awareness of special conditions for certain clients and what is scheme specific
• Being involved in efficiency drives for your clients, always looking for improvements and considering the best way to deliver a good service
• Getting involved in departmental initiatives and projects that benefit the department
• Drafting complex non-standard letters where required and checking those drafted by others
• Mentoring and training more junior colleagues and much more!

What skills and experience do you need to demonstrate for this role?

• A minimum of 3 years UK DB pensions administration experience
• Educated to ‘A’ level, degree level or equivalent
• Making good progress towards the relevant training courses and subsequent exams in order to gain the
• Award in Pensions Essentials (APE) and the Certificate in Pensions Calculations (CPC)
• Awareness and an understanding of the role of relevant external bodies e.g. PPF, tPR
• Well organised and thorough, with excellent attention to detail
• Ability to work either alone and/or as part of a team with fluctuating workload also the ability to use own initiative
• Able to maintain high standard of professionalism at all times with and ability to demonstrate good organisational, analytical and communication skills
• Flexibility of hours worked/duties undertaken and keen to learn

Take a look at our and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:

For you:

• Hybrid working (varies by role and department)
• Professional study support (where applicable)
• Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks

For your family:

• Life assurance

For your health:

• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!)
• Private medical insurance
• Discounted gym memberships, critical illness and dental insurance through our flexible benefits
• Eye care vouchers
• Cycle to work scheme
• Digital GP services

For your wealth:

• Competitive pension scheme
• Discretionary bonus scheme
• High street discounts
• Season ticket loans

• Volunteering opportunities

• Electric vehicle salary sacrifice scheme (qualifying period applies)

And much more!

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application.