Pensions Administrator

Dalriada Trustees Limited

Belfast

Hybrid

GBP 30,000 - 37,000

Full time

14 days+

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Job summary

A leading independent trustee firm in Belfast is seeking a Pensions Administrator to manage defined benefit schemes. This role involves acting as a point of contact for scheme members and trustees, while also providing mentorship to junior colleagues. Ideal candidates will have broad pensions technical knowledge, at least one year of experience in administration, and will be proactive in communication and client service. The firm offers a flexible working policy and competitive salary ranging from £30,000 to £37,000.

Qualifications

At least one year of experience in Defined Benefit pension administration.
Detailed understanding of defined benefit pensions schemes.
Ability to communicate effectively with scheme members and trustees.

Responsibilities

Manage administration aspects of defined benefit schemes.
Act as point of contact for scheme members and trustees.
Mentor less experienced administrators.

Skills

Broad pensions technical knowledge

Excellent communication skills

Proactive and initiative

Client service excellence

Knowledge of GMP Reconciliation

Knowledge of tPR guidance

Experience with PPF

Education

Relevant pensions qualification or willingness to qualify

Tools

Microsoft Office/Windows applications

Job description

The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work.

Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions.

Our unique award‑winning approach to the provision of services has resulted in rapid growth over the last few across seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester.

We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers.

About You

We are looking for candidates who are ambitious and enjoy working with people. You should thrive on solving complex problems and be interested in the financial services/pensions industry and areas affecting it. You will be well organised and proactive, calm under pressure and can communicate effectively (written and verbal). You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.

Responsibilities & Criteria

As Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes. Acting as point of contact for scheme members, scheme managers/trustees and other third parties and provide mentoring and peer review of less experienced administrators. Our team carry out all types of exercises from winding up schemes and calculating members’ pension benefits to carrying out forensic research for schemes where we have been appointed by The Pensions Regulator, all the while providing an excellent service to the members of our Schemes. This variation makes this an exciting opportunity for anyone interested in a career in pensions. You will build a portfolio of clients to which you will manage all the transactions needed for their pension schemes, ensuring they are completed to the highest standards, within the service levels. You will become a key contact to pension members answering queries over the phone and via written communication. You will become effective at providing clear and accurate information to members and beneficiaries.

Key Criteria

Broad pension’s technical knowledge, with at least one year of experience working in a Defined Benefit pension administration environment and a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice.
Knowledge of computerised systems e.g. Microsoft Office/ Windows applications. Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties.
Experience of working proactively and using own initiative to complete tasks.
The ability to perform in a fast‑moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives.
Knowledge of and experience with GMP Reconciliation / Equalisation calculations.
Knowledge of The Pensions Regulator (tPR) guidance.
Practical experience of the Pension Protection Fund (PPF).
Either qualified in the relevant pensions qualification or a willingness to sit the relevant pensions exams.

Behavioural Competencies for the role

Inspiring Leadership, Strategic Thinking, Impacting & Influencing, Client Engagement, Collaborative Working, Problem Solving, Planned Approach, Professional Approach.
Further information is provided outlining the indicators for each behavioural competency.

Circumstances

Location: Belfast, London, Manchester or Glasgow.
Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required.
Our Company is committed to work life balance and our flexi‑working policy and opportunity for remote working enables individuals to maintain that balance.
All roles are subject to a six‑month probationary period and all prospective employees are required to complete an Access NI check.
As part of the pre‑hire process the successful candidate will be subject to reference checking security vetting.
3173 is an Equal Opportunity Employer.

Applying with a disability or long‑term health condition?

As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long‑term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call 028 9041 2000 and ask to speak to a member of the People team.

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Location: Belfast, Northern Ireland, United Kingdom. Salary: £30,000.00–£37,000.00.

Seniority level