Pension Support Advisor: Inbound Calls (Onsite)

CBSbutler Holdings Limited trading as CBSbutler; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A financial services organization is seeking Customer Service Representatives to join their Pension Administration Team in Liverpool. This fully onsite role involves supporting clients with inbound telephony-based customer inquiries. Ideal candidates will have prior call centre experience, excellent customer service skills, and strong communication abilities. Training will be provided, and positions are offered on a 2-month contract starting 1st December.

Qualifications

• Previous call centre experience is essential.
• Ability to communicate effectively over the phone.
• Excellent attendance and time-keeping required.

Responsibilities

• Handle inbound calls regarding pension schemes.
• Provide exceptional customer service.
• Be the first point of contact for callers.

Skills

Customer service skills

Communication skills

Attention to detail

Call handling experience

Job description

A financial services organization is seeking Customer Service Representatives to join their Pension Administration Team in Liverpool. This fully onsite role involves supporting clients with inbound telephony-based customer inquiries. Ideal candidates will have prior call centre experience, excellent customer service skills, and strong communication abilities. Training will be provided, and positions are offered on a 2-month contract starting 1st December.