Pension Implementation Analyst

Guidant Global; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading implementation services company in the United Kingdom is seeking an Implementation Analyst to lead client projects and ensure high-quality delivery. This role requires managing system configurations, mentoring fellow analysts, and supporting the implementation team's efforts in providing effective solutions. Ideal candidates should have strong troubleshooting skills and the ability to collaborate with various stakeholders.

Responsibilities

• Lead client implementation projects.
• Implement products and services on technology platforms.
• Manage system configuration activities and quality.
• Deliver tools for successful calculation automation and data migration.
• Identify, troubleshoot, and resolve client queries and issues.
• Support Project Managers and Implementation Consultants.
• Deliver end user documents for Operational Readiness.
• Mentor and coach other Implementation Analysts.

Job description

Role: Implementation Analyst (Scheme Benefits) - Level 3

Reports to: Scheme Benefits Implementation Manager

Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment.

Key responsibilities

• Lead client implementation projects
• Implement the products and services on our technology platforms
• Manage system configuration activities and quality
• Deliver tools to allow successful calculation automation and data migration
• Identify, troubleshoot and resolve client queries and issues
• Support Project Managers and Implementation Consultants through the efficient delivery of project tasks
• Deliver end user documents to support Operational Readiness and day to day administration
• Mentor and coach other Implementation Analysts
• Follow Evolve procedures and produce documents applicable for project and quality gates

Key tasks

• Meet with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s)
• Undertake scheme analysis and system configuration
• Support the production of requirement documentation
• Participate in client meetings and project status calls
• Liaise with clients, third parties and Company departments
• Undertake data analysis and testing tasksSupport the technical development of our technology platforms through participation in new and enhanced developments
• Provide support where necessary to the line manager in the effective management of staff
• Facilitate internal and external system training when required

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.