Pega Business Analyst - BPM

Infoplus Technologies UK Ltd; Telford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider is seeking an experienced Lead Business Analyst in Telford, UK to deliver Pega BPM solutions. The ideal candidate will have a minimum of 8 years of experience, excellent communication skills, and the ability to collaborate closely with stakeholders to ensure project success through effective requirements gathering and documentation. Key responsibilities include writing user stories, engaging with business teams, and supporting agile delivery processes.

Qualifications

• Proven experience in delivering Pega BPM solutions as a Lead Business Analyst.
• Minimum 8 years as a Lead Business Analyst delivering Pega BPM applications.
• Strong understanding of Pega Specification and Requirement Rules.

Responsibilities

• Collaborate closely with Product Owners and key business stakeholders to define scope and objectives.
• Act as a bridge between business and technical teams.
• Lead and execute requirement capture sessions.

Skills

Pega BPM solutions delivery

Stakeholder management

Agile methodologies

Communication skills

User story writing

Tools

JIRA

Confluence

Job description

Required Skills & Experience:

• Proven experience in delivering Pega BPM solutions as a Lead Business Analyst.
• Strong understanding of Pega Specification and Requirement Rules.
• Excellent communication and stakeholder management skills, especially with UK-based clients.
• Hands‑on experience in Agile methodologies and tools (e.g., JIRA, Confluence).
• Ability to write clear, concise, and testable user stories.
• Minimum 8 years as a Lead Business Analyst delivering Pega BPM applications.

Key Responsibilities: Stakeholder Engagement

• Collaborate closely with Product Owners and key business stakeholders based in the UK to define scope and business objectives.
• Act as a bridge between business and technical teams to ensure alignment on requirements and deliverables.

Requirements Gathering & Documentation

• Lead and execute requirement capture sessions with business teams.
• Translate business needs into well‑defined specifications and requirement rules within the Pega platform.
• Ensure all requirements are accurately documented and traceable.

Agile Delivery

• Write detailed user stories with clear acceptance criteria.
• Validate test scenarios and ensure they meet the definition of ready.
• Review implemented stories and provide feedback for enhancements.

Continuous Collaboration

• Conduct elaboration sessions and Show & Tell demos to stakeholders.
• Liaise with business teams to clarify new requirements and ensure mutual understanding.