Peerpoint - Client Development Manager - 9-12 Month FTC

A&O Shearman; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading legal firm in the UK is looking for a Client Development Manager for 9-12 months to manage key client accounts and enhance client relationships. The ideal candidate will have a proactive attitude, excellent organizational skills, and a strong background in consultative sales. This role requires strong negotiation abilities and effective client management within a fast-paced environment. Benefits include competitive salary and a hybrid working model requiring office presence for at least 60% of the time.

Benefits

Occupational pension scheme

Private medical insurance

Onsite gym and wellbeing services

Parental leave

Holiday entitlement increase with service

Qualifications

• Experience in a consultative sales role with strong peer-to-peer relationships.
• Demonstrated ability to thrive in a fast-paced environment.
• Exceptional organisational skills with meticulous attention to detail.

Responsibilities

• Manage 6-10 key client accounts and associated engagements.
• Lead meetings with client contacts to develop strong relationships.
• Develop and implement strategic plans for client accounts.

Skills

Proactive attitude

Excellent client service

Sales negotiation skills

Communication skills

Organisational skills

Entrepreneurial outlook

Job description

Job Description

A&O Shearman's Peerpoint are recruiting a Client Development Manager to cover a period of maternity leave for 9-12 Months.

DEPARTMENT PURPOSE

With the full backing of A&O Shearman and its global network, Peerpoint finds bespoke talent solutions that drive meaningful impact - for people's careers and businesses alike. Our comprehensive understanding of each is our differentiator, enabling us to deliver outcomes that are unrivalled.

Industry recognised, we are proud to be the leading platform for self-directed consultants, those seeking to develop a portfolio of experiences by taking on challenging roles working in-house with clients, A&O Shearman practice groups and select private practices.

A dynamic and significant business within A&O Shearman's Advanced Delivery & Solutions (AD&S) portfolio, Peerpoint is a fun and rewarding place to work and is leading the way in introducing real change and opportunity for legal professionals and clients alike.

ROLE PURPOSE

Peerpoint is seeking a motivated Client Development Manager to cover a period of maternity leave in its entrepreneurial and ambitious Client Development team. Reporting to the External Client Lead and collaborating closely with the various teams across Peerpoint, you will be responsible for managing the end-to-end client sales process which includes: sourcing and effectively qualifying new client leads; pitching to clients for business; establishing new and long-term client relationships; taking the client brief; sourcing suitable legal consultants; negotiating commercial terms; and closing the deal. It is a fast-moving process that requires an individual with drive, tenacity, strong organisational skills and excellent client management ability.

Key relationships

• Wider Peerpoint team including the talent and operations teams.
• Hiring managers within clients including senior, GC level stakeholders.
• A&O Shearman relationship partners and teams.

ROLE & RESPONSIBILITIES

• Management of between 6-10 key strategic client accounts and all associated engagements for those accounts with the support of the External Client Lead.
• Leading meetings with your key client contacts and developing strong relationships throughout the organisation.
• Developing strong relationships across A&O Shearman to deliver and continual develop the Peerpoint offering, generating value to the firm and its clients.
• Developing new business within your accounts and with new clients to drive growth.
• Managing senior stakeholder relationships in a consultative, advisory and peer-to-peer capacity.
• Effectively qualifying leads and new opportunities from existing and potential clients.
• Taking comprehensive briefs from clients regarding their resourcing requirements.
• Sourcing and 'matching' suitable candidates from our panel of consultant lawyers to client engagements.
• Running commercial negotiations with both clients and consultants.
• Developing strategic account plans for each of your accounts.
• Close management and support of the consultants whilst they are on placement.
• Acting as a champion and brand ambassador for Peerpoint externally in the market at industry events.

KEY REQUIREMENTS

• A proactive attitude with the drive and ambition to succeed and a collaborative, solutions focused mind-set.
• Experience delivering excellent client service and building strong peer-to-peer relationships in a consultative sales role.
• The ability to thrive in a fast paced and constantly changing entrepreneurial business.
• Experience successfully managing a sales process and leading on complex negotiations.
• Excellent communication skills, with an engaging and sophisticated writing style.
• The passion and commitment to deliver to the highest standard for our clients and consultants.
• Entrepreneurial outlook and passion for continually improving processes and client delivery to ensure we are at the forefront of providing a market-leading client experience.
• Exceptional organisational skills with a meticulous eye for detail.

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time (i.e. three days per week for a full time role) in accordance with our hybrid working policy.

NO AGENCIES PLEASE

A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing.