Peer Connection Coordinator West

Chest Heart & Stroke Scotland; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension

Annual leave

Life assurance

Supportive environment

Job summary

Chest, Heart & Stroke Scotland is creating a brand-new Peer Connection Team within our Peer and Lived Experience function. As a Peer Connection Coordinator, you’ll work directly with people to understand what matters to them and help them find peer support.

Covering Greater Glasgow & Clyde, Ayrshire & Arran, Lanarkshire, Dumfries and Galloway, you’ll build relationships, support volunteers and partners, and help shape how peer connection develops across CHSS.

Qualifications

• connects naturally with people and builds trust
• is a good listener and takes time to understand what matters to someone
• can encourage and empower people who need extra support
• is confident managing a varied caseload and balancing different priorities
• enjoys building relationships and turning ideas into action
• wants to be part of something new and help shape how peer connection develops across CHSS

Responsibilities

• Help people understand what matters to them and connect them with peer support
• Work with volunteers, CHSS teams and local partners to develop more ways for people to connect
• Support delivery across Greater Glasgow & Clyde, Ayrshire & Arran, Lanarkshire, and Dumfries & Galloway
• Build confidence and reduce practical barriers to engaging with peer connections

Skills

connect with people

active listening

empower others

caseload management

relationship building

idea to action

Tools

Volunteer coordination

Partnership development

Job description

Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.

We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self management and recovery services across Scotland.

By joining CHSS as a Peer Connection Coordinator, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.

About the Role

Chest, Heart & Stroke Scotland is building a brand-new Peer Connection Team within our Peer and Lived Experience function, helping people with chest, heart and stroke conditions and Long Covid connect with others who understand what they’re going through.

At CHSS, we believe in No Life Half Lived, and peer connection can be a powerful part of helping people build confidence, feel less alone and live the life they want to lead.

As a Peer Connection Coordinator, you’ll work directly with people to understand what matters to them and help them find the peer support that feels right for them – from attending a group to meet people and share experiences or take part in an activity you might enjoy.

You’ll help people build confidence and overcome the practical barriers that can sometimes make taking that first step difficult. You’ll also work alongside volunteers, CHSS teams and local partners to develop more ways for people to connect.

We’re looking for someone who:

• connects naturally with people and builds trust
• is a good listener and takes time to understand what matters to someone
• can encourage and empower people who need extra support
• is confident managing a varied caseload and balancing different priorities
• enjoys building relationships and turning ideas into action
• wants to be part of something new and help shape how peer connection develops across CHSS

This is a chance to join a new team from the start and make a real difference to how people experience support after a diagnosis or life-changing health event.

This role covers Greater Glasgow & Clyde, Ayrshire & Arran, Lanarkshire, Dumfries and Galloway.

Why Join CHSS?

At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland.

Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together.

We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.

What We Can Offer You

Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:

• A rewarding, positive and supportive work environment
• Company pension scheme
• Generous annual leave entitlement
• Life assurance

For full range of our benefits, please see the Benefit Summary document attached to our advert.

Flexible Working

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.

Safeguarding and Equality

In line with our commitment to safeguarding, this role is subject to a PVG check.

CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.

Interested?

Visit http://www.chss.org.uk/workforus to apply online or contact the HR Team at [e-mail] for more information.