Peak Transport Operations Lead (4/4 Off)

Pertemps Royal Mail; Bugbrooke; On-site; GBP 32,000 - 37,000; Full time

Job summary

Pertemps Royal Mail is seeking an experienced Transport Manager for a peak-period leadership role at a busy Parcel Sort Centre in Northampton. You will own the shift’s transport and despatch operations, lead Transport Planners and site teams, and ensure the work plan is delivered safely, efficiently and on time.

The role requires confident decision-making, handling competing priorities and rapid issue resolution.

Qualifications

• Experience managing transport, logistics, distribution or despatch operations.
• Experience leading multiple teams or operational functions.
• Experience managing or coordinating planners, managers and operational staff.
• Strong understanding of transport operations, vehicle utilisation and network flows.
• Excellent decision-making and problem-solving skills.
• The ability to manage performance and hold others accountable.
• Strong understanding of safety, compliance and operational procedures.
• Excellent communication and stakeholder management skills.
• Confidence working in a fast-paced, high-volume environment.
• Good IT and Microsoft Office skills.
• Previous experience in transport management, transport control, logistics management, haulage, parcel operations, network operations or a similar senior operational environment would be highly desirable.

Responsibilities

• Take overall responsibility for the transport and despatch operation on your shift.
• Lead and coordinate Transport Planners, Site Managers and operational teams.
• Ensure the daily operational work plan and service commitments are achieved.
• Oversee transport movements, despatch bays and vehicle departures.
• Maximise vehicle utilisation and ensure vehicles leave at optimum capacity.
• Monitor operational performance, KPIs and service levels.
• Identify and resolve operational issues quickly.
• Manage contractor driver attendance and expedite no-shows.
• Ensure strict adherence to planned departure times and operational procedures.
• Ensure the Parcel Sort Centre is clear of all due parcels at the end of the shift.
• Work closely with internal teams, contractors and senior stakeholders.
• Provide clear direction and maintain accountability across the shift.

Skills

Transport leadership

Operations management

Stakeholder management

Decision making

Problem solving

Safety compliance

IT skills

Tools

Microsoft Office

Job description

Pertemps Royal Mail is seeking an experienced Transport Manager for a peak-period leadership role at a busy Parcel Sort Centre in Northampton. You will own the shift’s transport and despatch operations, lead Transport Planners and site teams, and ensure the work plan is delivered safely, efficiently and on time.

The role requires confident decision-making, handling competing priorities and rapid issue resolution.