PDC Driver

Boots Opticians; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare company in Southampton is seeking a Boots Healthcare Logistics Driver to deliver and collect medicines. This role requires strong customer care skills and a minimum of one year’s driving experience. You will build relationships with care homes and ensure timely deliveries. Full training is provided, and various employee benefits are offered, including discounts and retirement savings plans.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counseling support through Employee Assistance Programme

Qualifications

• Minimum of 1 year’s driving experience.
• Ability to read and interpret delivery routes.
• Comfortable using new technology.
• Physical capability to handle heavy lifting.

Responsibilities

• Deliver and collect medicines from various locations.
• Ensure timely and accurate deliveries following protocols.
• Build relationships with care homes and medical teams.

Skills

Driving experience

Route reading

Physical stamina

Technology use

Customer service orientation

Job description

Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.

About the role

You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time.

You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.

Key responsibilities

• Build great relationships with store teams, care homes and GP surgeries.
• Follow standards, operating policies and health and safety procedures.
• Drive safely and legally.
• Keep your vehicle maintained and clean, reporting any damage or issues.
• Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
• Be a proud ambassador for Boots Healthcare Logistics.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:

• A minimum of 1 year’s driving experience.
• Able to read and interpret delivery routes and instructions.
• Enjoy following process and working at pace to achieve service levels and targets.
• Physical stamina and capability to work in a manually demanding role with heavy lifting.
• Comfortable using new technology.
• Calm in the face of unexpected changes or challenges.
• Comfortable in new situations and meeting new people.
• A genuine desire to help people and provide legendary care.

It would be great if you also have

• Basic numeracy skills
• Experience in a driving role
• Experience in a customer-facing role.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in‑person interview within the next 14 days.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service).

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

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Information about the role

Hours per week: 17.5