PCN Strategic Business Manager (Fixed Term)

NHS; Christchurch; On-site; GBP 45,000 - 60,000; Full time

Job summary

A local health service provider is seeking an experienced Strategic PCN Business Manager for a 6-month contract in Christchurch. The role involves leading strategic planning, ensuring workforce management, and overseeing the delivery of primary care services. Ideal candidates will have significant experience in senior management and the health sector, with strong skills in financial management and project delivery. This position offers a competitive salary and the possibility of flexible working arrangements.

Benefits

Competitive salary

NHS pension

Company sick pay

Flexible working hours

Qualifications

• Minimum 3 years experience at senior management level.
• Experience within the health sector at a management level.
• Strong knowledge of budget planning and monitoring.

Responsibilities

• Develop and deliver the PCN’s strategy and business plan.
• Lead workforce planning, recruitment, and management.
• Manage legal, financial and contractual obligations.

Skills

Strong financial management

Project management skills

People management

Change management

Networking

Education

Recognised management qualification

Job description

Job Summary

Christchurch Primary Care Network (PCN) is seeking an experienced Strategic PCN Business Manager for a 6‑month fixed‑term contract, with the possibility of extension. The successful candidate will provide innovative, high‑level strategic leadership to the PCN Clinical Director and Board, supporting the effective operation, growth, and long‑term development of the network in line with primary care objectives.

Key Responsibilities

• Develop and deliver the PCN’s strategy and business plan alongside the Clinical Director, aligning with the PCN’s vision and goals.
• Lead workforce planning, recruitment, induction, training and ongoing management of all PCN staff.
• Design, implement and monitor services to meet DES requirements and support new service models.
• Coordinate governance frameworks to uphold quality, safety and risk management standards.
• Develop business cases for new services and manage legal, financial and contractual obligations.
• Act as the main point of contact for Practice Managers and GPs on project delivery.
• Oversee data collection, performance reporting, and ensure contractual compliance.
• Network with other PCNs to share best practice and drive improvement.
• Coordinate PCN meetings, communications and stakeholder engagement including patient representatives.
• Pay and finance management: manage resources within agreed budgets, provide financial reporting and forecasting to the Board, and ensure accurate submissions, claims and contractual requirements.
• Organisational planning: propose strategic and operational planning processes to the Board, attend relevant meetings, manage agendas, minutes and actions, and organise PCN events.
• Risk management: plan, monitor and manage risks; develop complaints and significant events processes; ensure compliance with safety, quality, confidentiality and regulatory requirements.
• Information & Management Technology (IM&T): ensure GDPR, FOI and other professional standards compliance.
• Working relationships: support other team members, embed culture, values and reputation, and foster collaboration across activities.
• Equality and diversity: support the rights of patients, carers and colleagues; ensure inclusive, respectful, non‑judgemental practices.
• Personal and professional development: partake in training and development programmes, annual performance reviews, and maintain a record of development.
• Quality assurance: raise quality and risk issues, assess own performance, manage time and resources effectively, and collaborate with external agencies.
• Communication: maintain effective communications within the PCN and across stakeholder organisations; represent the PCN professionally to patients, stakeholders and partners.

Why Join Us

• Be part of an innovative and evolving primary care network committed to high standards and patient‑focused care.
• Collaborate with leading clinical professionals across multiple practices.
• Opportunity to shape and develop strategic services impacting community health.
• Supportive working environment with flexible hours.
• Competitive salary and NHS pension.
• Company sick pay.

Qualifications – Essential

• At least 3 years experience at senior management level.
• Experience within a health sector at a management level.
• Experience of working within a senior leadership team, developing and implementing strategies aligned to organisational vision and values.
• Strong knowledge of financial management, budget planning and monitoring (forecasting).
• Strong knowledge of project/service implementation.
• Strong experience of business planning.
• Experience of networking and benchmarking to implement best practice.
• Track record of leading change, challenging and influencing others to work differently with positive business benefits.
• Experience of managing people; strong track record of supporting and developing people.
• Excellent project management skills; able to multi‑task, work calmly under pressure and deliver projects from inception to evaluation within tight deadlines.

Qualifications – Desirable

• A recognised management qualification to degree level, or equivalent.
• Strong record of change management.
• Understanding of the NHS, specifically knowledge of national direction of travel / five‑year forward view.
• Knowledge of primary care contacts GMS/DES/LIS/QOF.
• Experience of managing both clinical and administrative staff.
• Experience of partnership working and delivering projects across different organisations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Stour Surgery
49 Barrack Road
Christchurch
Dorset
BH23 1PA

Employer website: https://www.stoursurgery.co.uk/