PCN Pharmacy Technician

Allscreens Nationwide Ltd; Helston; On-site; GBP 26,000 - 38,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a Pharmacy Technician to support medicines optimisation in GP practices within the PCN. You will work under Clinical Pharmacists and GPs to improve health outcomes.

You will perform medicines reconciliation, manage repeat prescribing workflows, deliver patient-facing support, and contribute to audits and governance across care settings.

Qualifications

• Medicines optimisation understanding
• Experience with prescribing workflows helpful
• Attention to detail and accuracy

Responsibilities

• Support medicines optimisation tasks and repeat prescribing processes.
• Assist medicines reconciliation after hospital discharge.
• Provide patient-facing medicines information and support.
• Respond to safety alerts and governance notifications.
• Review discharge letters and make appropriate medication changes.
• Collaborate with pharmacists, GPs, nurses, and community pharmacies.

Job description

The PCN Pharmacy Technician plays an essential role in supporting safe, effective, and efficient use of medicines across GP practices within the Primary Care Network. Working under the supervision of Clinical Pharmacists and GPs, the postholder supports medicines optimisation, repeat prescribing processes, medicines reconciliation, and patient-facing medicines support to improve health outcomes and reduce medicines-related risks

Medicines Optimisation

Conduct medicines optimisation tasks including running searches, supporting medication reviews, and completing medicines reconciliation following hospital discharge. Support identification of patients suitable for Structured Medication Reviews (SMRs). Promote safe, evidencebased and costeffective use of medicines across PCN practices.

Repeat Prescribing & Repeat Dispensing Process

repeat prescription requests using agreed clinical protocols. Act as a champion for Electronic Repeat Dispensing (eRD), supporting staff training and working with local community pharmacies. Help improve repeat prescribing workflows to reduce waste and clinical risk.

Patient-Facing & Patient-Supporting Roles

Provide information and advice to ensure patients get the best from their medicines (e.g., checking inhaler technique). Respond to patient queries via phone or face to face and elevate complex issues to a pharmacist or GP.

Medicines Safety & Governance Action

MHRA alerts and patient safety notifications; elevate complex alerts where necessary. Ensure safe medicines reconciliation during transitions of care (e.g., care homes, hospital discharges).

Clinical & Administrative Support

Review clinical letters and discharge summaries to make appropriate medication changes within competence. Participate in audits focusing on high risk medicines and contribute to quality improvement projects. Support shared care protocols in collaboration with pharmacists for patients on highrisk medications.

Collaboration & Multidisciplinary Working

Work closely with Clinical Pharmacists, GPs, nurses, community pharmacies, ICB medicines management teams, and care homes. Promote medicines optimisation culture throughout PCN practices.