PCN Operations Manager

Additional Resources; Leeds; On-site; GBP 60,000 - 70,000; Full time

Job summary

A healthcare provider in Leeds is seeking an experienced PCN Operations Manager to oversee operational delivery for clinical pharmacy and prescribing support. You will manage multidisciplinary teams, ensuring smooth service delivery and compliance with standards. The ideal candidate will possess strong leadership experience and solid knowledge of primary care structures. This full-time role offers a competitive salary range of £60,000 - £70,000, along with comprehensive benefits.

Qualifications

• Proven experience in healthcare operations management roles.
• Strong leadership experience managing multidisciplinary teams.
• Solid understanding of primary care structures and PCNs.

Responsibilities

• Oversee day-to-day operations of clinical and non-clinical teams.
• Ensure compliance with professional and regulatory standards.
• Develop and deliver staff training and performance reviews.

Skills

Leadership

Clinical governance knowledge

Healthcare operations

Performance data analysis

Microsoft Office proficiency

Knowledge of pharmacy operations

Tools

EMIS

SystmOne

Job description

An exciting opportunity has arisen for an experienced PCN Operations Manager to join a dynamic healthcare provider offering clinical pharmacy and prescribing support to GP practices and NHS partners. As PCN Operations Manager, you will play a key role in overseeing the operational delivery of services, managing multidisciplinary teams, and ensuring the consistent provision of high-quality clinical services in compliance with regulatory standards. This full-time, office-based position offers a competitive salary in the range of £60,000 - £70,000 (negotiable for the right candidate), along with a comprehensive benefits package.

Key Responsibilities

• Oversee day-to-day operations of both clinical and non-clinical teams, ensuring smooth and efficient service delivery.
• Manage team schedules, attendance, performance, and address any operational issues that arise.
• Track performance against KPIs and internal frameworks, ensuring continuous improvement.
• Maintain compliance with professional, regulatory, and governance standards, including clinical governance and audit requirements.
• Lead and drive service improvement initiatives that contribute to the growth of the business.
• Develop and deliver staff training, conduct performance reviews, and support professional development.
• Build and nurture strong relationships with clients, stakeholders, and senior management teams.
• Support service reviews, presentations, and contract performance evaluations.

What We Are Looking For

• Proven experience in roles such as PCN Operations Manager, PCN Manager, Primary Care Manager, Pharmacy Operations Manager, Operations Manager, Primary Care Network Manager, Clinical Operations Manager, Operations Director, Healthcare Operations Manager, PCN Lead, Primary care lead, Service Manager, Practice Manager, Primary Care Operations Manager, Service Delivery Manager, or equivalent in primary care settings.
• Strong leadership experience managing large, multidisciplinary teams across multiple locations or practices.
• Solid understanding of primary care structures, PCNs (Primary Care Networks).
• Have background in healthcare, clinical services, pharmacy operations, service delivery, or similar environments.
• Familiarity with clinical pharmacy knowledge and healthcare terminology.
• Experience using performance data, KPIs, and clinical reporting systems to drive service improvements.
• Proficiency in Microsoft Office applications and experience with clinical systems such as EMIS and SystmOne.
• A proactive, solution-oriented approach with a strong commitment to clinical governance and best practice standards.

This is an exceptional opportunity for a senior operational professional to make a significant impact on the delivery of primary care services.

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Job Info

• Job Title: PCN Operations Manager
• Company: Additional Resources
• Location: Leeds, West Yorkshire
• Posted: Feb 11th 2026
• Closes: Mar 14th 2026
• Sector: Medical, Pharmaceutical & Scientific
• Contract: Permanent
• Hours: Full Time