PCN Mental Health Coach

Mind In West Essex; Great Dunmow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local mental health charity in Great Dunmow seeks a dedicated individual to support patients in their mental health journey. The role involves advocating for patients, helping them attend appointments, and connecting them with local resources to enhance their mental well-being. Suitable candidates should possess strong interpersonal skills and experience in mental health support.

Qualifications

• Experience in mental health support and advocacy.
• Ability to work collaboratively within multi-disciplinary teams.
• Strong interpersonal skills to engage with patients effectively.

Responsibilities

• Support patients throughout their mental health journey.
• Help patients attend therapy appointments and overcome barriers.
• Advocate for patients needing primary or secondary care.

Job description

Working as part of the multi-disciplinary team with the North Uttlesford Neighbourhood Hub, the post holder will support patients through their mental health journey in order to ensure it is as person centered, streamlined and seamless as possible. This will in turn lead to improved outcomes for the patient and cost savings for the local health economy. Be an easily accessible and visible point of contact for anyone in need of assistance in the North Uttlesford neighbourhood who is using or would like to use mental health services.

Make themselves known to the patient once the initial referral or handover has been made and will continue to work with them until such point that the patient is accessing the services that they need.

Undertake a range of practical support including but not limited to supporting patients who have a history of non-attendance to attend appointments, working with patients to overcome practical barriers to attending appointments, in some cases this could mean accompanying patients to appointments.

Identify with patients resources that exist in their neighbourhood that may enhance their mental health and then support the engagement process.

Introduce patients to a range of self-help information and resources that could contribute to being better prepared for engagement with more formal services.

Advocate for those patients who have been deemed inappropriate for primary or secondary care and supporting them to receive the service they require, thus preventing people from being bounced or from falling through the net.

Advocate for patients who are eligible for primary or secondary care mental health services but whose experience is not proving to be a good one.

Mind in West Essex is a local, independent mental health charity. We affiliate to Mind (the National Association for Mental Health) a charity with which we share common values and principles.

Our vision is for West Essex to be a place where people talk openly and positively about mental health, and where everyone gets the support and respect needed to live well.