PCN Manager Townships 2 PCN Ltd

NHS; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Sheffield is seeking a dynamic PCN Manager to lead operational delivery within their network. The role includes managing budgets, leading service transformation, and working collaboratively across practices. Ideal candidates will have experience in primary care management and strong leadership skills. This full-time position offers a competitive salary and the chance to make a significant impact in primary care services.

Benefits

Supportive work environment

Commitment to professional development

Opportunity to shape PCN development

Qualifications

• Experience in primary care or PCN management.
• Strong understanding of general practice operations and NHS policy.
• Excellent communication and relationship management skills.

Responsibilities

• Lead and coordinate the delivery of PCN DES services and projects.
• Manage PCN finance and budget planning.
• Drive service transformation initiatives to improve patient outcomes.

Skills

Primary care experience

Communication skills

Organizational skills

Data literacy

Education

Project management or QI qualification

Tools

Digital systems

Job description

Salary: Competitive, dependent on experience

Closing Date: 28th November 2025

Townships 2 Primary Care Network (PCN) is seeking a dynamic and experienced PCN Manager to lead and coordinate the operational delivery of our network. This opportunity has arisen due to the retirement of our current manager.

Townships 2 PCN consists of five GP practices: Woodhouse Medical Centre, Richmond Medical Centre, Jaunty Springs Medical Centre, Stonecroft Medical Centre, and Charnock Health Centre, collectively serving a population of approximately 37,500 patients. We are a friendly and collaborative network with a strong commitment to delivering high-quality, patient‑centered care to our local communities.

Main duties of the job

About the Role

The PCN Manager will play a key role in operational leadership, strategic development, management of ARRS staff, and high‑quality contract delivery. Working closely with the Clinical Director, Practice Managers, and wider system partners, you will ensure that national PCN DES requirements are met while also driving innovation and service improvement.

Job summary

PCN Manager (Townships 2 PCN)

Location: Sheffield, South Yorkshire

Contract: Permanent

Hours: Full‑time

Key Responsibilities

1. Lead and coordinate the delivery of PCN DES services and projects.
2. Provide strong operational oversight of the PCN multidisciplinary workforce, including recruiting and managing ARRS staff.
3. Manage PCN finance, including budget planning and funding claims.
4. Develop and maintain strong partnerships with practices and stakeholders.
5. Ensure effective governance, performance monitoring, and reporting.
6. Drive service transformation initiatives to improve patient outcomes.
7. Represent the PCN at ICB and locality meetings.

What we're looking for

• Experience in primary care, PCN/Practice management, or NHS leadership.
• Excellent communication, negotiation, and influencing skills.
• A proactive and highly organized approach with strong problem‑solving ability.
• Financial and data literacy with confidence in using digital systems.
• Ability to work both autonomously and collaboratively across organisations.

About us

What We Offer

• A supportive and innovative environment.
• Opportunity to shape and progress PCN development.
• Commitment to ongoing professional development.
• The chance to make a meaningful impact across primary care services.
• We have our own PCN work hub and run our own out of hours service.

Please apply by sending your CV and covering letter to [e-mail].

Informal enquiries welcome.

Job description

Employer: Townships 2 Primary Care Network

Member Practices: Woodhouse, Richmond, Jaunty Springs, Stonecroft, and Charnock

Salary: Competitive based on experience

Location: Across Townships 2 PCN practices

Accountable to: PCN Clinical Director / PCN Board

Hours: Full‑time

Job Summary

The PCN Manager will provide strategic and operational leadership to Townships 2 PCN, supporting the Clinical Director and member practices to deliver high‑quality, sustainable, and innovative primary care services. This dual role combines operational management of the PCN with leadership of transformation programmes, driving improvements in access, workforce, digital innovation, and integration across the system.

Key Responsibilities

1. PCN Leadership and Management: Work collaboratively with the PCN Clinical Director to implement the PCN’s strategic vision and objectives. Coordinate delivery of the PCN DES, ensuring compliance with contractual, financial, and reporting requirements. Manage PCN budgets and workforce planning, including recruitment, induction, and development of ARRS roles and all HR functions. Maintain effective governance, risk management, and reporting structures to the PCN Board and ICs. Act as the operational link between the PCN, ICB/ICs, Federation, and member practices. Ensure the PCN operates within NHS governance and information governance frameworks.
2. Transformation and Improvement: Lead the design, planning, and delivery of the PCN’s transformation programme, aligned with ICs priorities. Support practices to implement sustainable improvements in access, waiting times, and service quality. Facilitate cross‑practice collaboration and shared service models. Apply recognised Quality Improvement (QI) methodologies to implement and evaluate changes. Support staff training and capability building to sustain improvement. Promote integration across primary, community, and voluntary sectors.
3. Digital Innovation and Data‑Driven Improvement: Optimise use of digital tools (Accurx, eConsult, telephony) to enhance access and efficiency. Collaborate with ICs digital leads to align with system‑wide digital strategies. Use data analytics to monitor performance, identify trends, and evaluate initiatives. Support population health management and proactive care planning. Develop dashboards to support decision‑making and improvement.
4. Communication and Engagement: Build strong relationships with practice teams, clinicians, ICB colleagues, and partners. Engage staff and patients in transformation to ensure co‑design and responsiveness. Communicate clearly on progress, achievements, and challenges. Share best practice between practices and other PCNs. Support consistent and clear communication of service changes to patients.
5. Collaboration and Partnership Working: Represent the PCN in local and system‑level forums. Collaborate with local providers, community and voluntary organisations to improve care pathways. Develop partnerships that strengthen resilience and sustainability of general practice.

Person Specification

Qualifications

Essential

• Person Specification
• Essential Criteria:
• Experience managing change and improvement programmes within healthcare or complex organisations.
• Strong understanding of general practice operations and NHS policy.
• Excellent communication, organisational, and relationship management skills.
• Ability to interpret and use data to drive improvement.
• Commitment to equality, diversity, and inclusion.
• Passion for improving patient outcomes and staff wellbeing.
• Desirable Criteria:
• Experience working within primary care or PCN management.
• Knowledge of population health management and digital transformation.
• Project management or QI qualification (e.g., PRINCE2, Lean).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Townships 2 PCN

Address

Woodhouse Health Centre

5-7 Skelton Lane

Sheffield

South Yorkshire

S13 7LY

Employer’s website

https://townships1and2pcn.gpweb.org.uk/ (Opens in a new tab)