PCN GP Assistant

NHS Jobs; Ruislip; Presencial; GBP 21.000 - 28.000; Jornada completa

Descripción de la vacante

NHS Jobs is seeking a GP Assistant to support the GP team in a busy clinical setting in the United Kingdom. You will manage clinical post, triage tasks, and coordinate appointments, tests, and referrals, ensuring smooth patient flow and documentation.

You will work closely with GPs, nurses, and external partners, handling basic clinical procedures and contributing to high-quality patient care. A GP Assistant Certificate or progression towards one is required, with involvement in annual

Formación

• GP Assistant Certificate is required or you must be working towards one.
• Participation in an annual performance review, with a record of own development.
• Be aware of professional boundaries and what to do when you have reached them.

Responsabilidades

• Sorting clinical post and prioritising for the GP.
• Signposting to other team members (clinical pharmacist, etc.).
• Extracting information from clinical letters for coding and notes.
• Arranging appointments, referrals, tests and follow-ups.
• Prepare patients prior to GP visits with brief history and readings.
• Dipping urine, taking BP, ECGs and phlebotomy.
• Completing basic forms for GP approval and sign-off.
• Explaining treatment procedures to patients.
• Liaising with outside agencies for advice or admissions.
• Support GP with immunisations and wound care.

Conocimientos

Communication skills

Organisational skills

Educación

GP Assistant Certificate

Descripción del empleo

General Responsibilities:

• Sorting all clinical post and prioritising for the GP in terms of actions.
• Signposting some post to others such as clinical pharmacist etc.
• Extracting all information from clinical letters that needs coding and adding to notes
• Arranging appointments, referrals, tests and follow up appointments of patients
• Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
• Support the GP with immunisations/wound care

Personal/Professional Development:

• Post holder must hold a GP Assistant Certificate qualification or work towards one
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Attend all relevant annual updates
• Inform the lead GP of any concerns regarding GPA role and any professional development needed
• Be aware of own professional boundaries and what to do when you have reached them

Quality:

• Alert other team members to issues of quality and risk
• Work to practice protocols
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Health and Safety/Risk Management:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

The post-holder must comply at all times with all local Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System. The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

Equality and Diversity:

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment.

• Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Patient Confidentiality:

The post holder must at all times respect patient confidentiality and, in particular, the confidentiality of electronically stored personal data in line with the requirements of the General Data Protection Regulation and in keeping with Hillingdon Primary Care Confederation Information Governance Policy and procedures.

The post holder should not divulge patient information unless sanctioned by the line manager and required for the role.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Communication & Working Relationships:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Be familiar in all mediums of communications such as email, tasks, telephone etc
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly
• Communicate effectively to outside agencies
• Communicate clearly with their lead GP
• Establish and maintain effective communication pathways at all times with project team members.

Special Working Conditions:

The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.

Job Description Agreement:

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within The Confederation. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the service or function. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.