PCN Care Home Administrator

Lytham St Anne’s Primary Care Network; Lytham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare provider in Lytham is seeking an organized administrator to support the Care Home team. Responsibilities include managing communications, data entry, and generating reports. Applicants should possess strong organizational skills and prior NHS administrative experience. The role demands effective communication, teamwork, and the ability to work in a fast-paced environment.

Qualifications

• Previous primary care experience in GP practice or Community Teams.
• Good verbal and written communication skills.
• Self-motivated and able to work independently.

Responsibilities

• Managing the Care Home team general inbox.
• Answering and actioning requests from teams.
• Generating reports for the Clinical Team.

Skills

Communication skills

Organisational skills

Teamwork

Education

GCSE English and Maths A-C

Administration experience within the NHS

Tools

Microsoft Office

EMIS

Job description

Weare looking for applicants with previous admin experience to join our smallCare Home team to provide excellent admin support to our Clinicians and teammembers.

Youwill need to be friendly and approachable with effective communication skills,able to build good working relationships within a fast-paced environment. Aswell as being a team player, you will need to demonstrate sensitivity andconfidentiality due to the nature of our services, work autonomously andpromote a flexible approach and strong work ethic to prioritise, multi-task,and delegate.

Weare looking for an organised, reliable administrator to join the Care Hometeam. They will support the wider team with general admin tasks and have a highlevel of organisation and the ability to adapt to new tasks as and when theyarise.

Main duties of the job

KeyResponsibilities:

Managing the Care Home teamgeneral inbox

Answering and actioningrequests that come through the teams phone line

Data entry and updates ontoExcel Spreadsheets and patient records

Generating reports for theClinical Team

Formulating templates toassist the team

Creating how-to guides forcomplex templates used by the team

Supporting the team with ITrequests

Spreadsheet management

Liaising with care homes andother services

Send referrals to otherservices on behalf of residents of care homes

Assisting members of the teamwith home rounds; notetaking, typing up, updating systems

Take meeting minutes fromweekly MDT and ad hoc meetings

Provide admin support to helpthe clinical team manage residents who are admitted discharged from hospitals

Manage blood requests forresidents of Care Homes

Support with coordination ofChronic Disease Management reviews

Input data on Personalisedcare and support plan templates

Support team in generatingEPaCCS on EMIS

Other admin tasks scanning,printing, uploading documentation

Monthly tasks pullpopulation reports, gather data

And any other duties which areappropriate to the role and support the wider team

About us

Primary Care Networks

A Primary Care Network (PCN) enables the provision of proactive, accessible, coordinated and integrated primary and community care, improving outcomes for patients. They are formed around natural communities based on GP registered lists, serving populations of around 30,000 to 50,000.

The Lytham St Annes Primary Care Network includes, 5 GP Practices, Holland House, Fernbank, Parcliffe, Poplar and Ansdell, serving a population of 53,772 registered patients.

Job responsibilities

Managing the Care Home teamgeneral inbox

Answering and actioningrequests that come through the teams phone line

Data entry and updates ontoExcel Spreadsheets and patient records

Generating reports for theClinical Team

Formulating templates toassist the team

Creating how-to guides forcomplex templates used by the team

Supporting the team with ITrequests

Spreadsheet management

Liaising with care homes andother services

Send referrals to otherservices on behalf of residents of care homes

Assisting members of the teamwith home rounds; notetaking, typing up, updating systems

Take meeting minutes fromweekly MDT and ad hoc meetings

Provide admin support to helpthe clinical team manage residents who are admitted discharged from hospitals

Manage blood requests forresidents of Care Homes

Support with coordination ofChronic Disease Management reviews

Input data on Personalisedcare and support plan templates

Support team in generatingEPaCCS on EMIS

Other admin tasks scanning,printing, uploading documentation

Monthly tasks pullpopulation reports, gather data

And any other duties which areappropriate to the role and support the wider team

Person Specification

Skills and Attributes

• Evidence of excellent knowledge of Microsoft Office
• Able to work as part of a team
• Able to prioritise and manage your own workload
• Excellent organisational and administration skills

Experience

• Good level of communication skills both verbally and written
• Good organisational skills and time management.
• Professional, calm and efficient manner.
• Self-motivated, can work well independently and within a team.
• Previous primary care experience either in GP practice or Community Teams
• Experience of NHS IT Systems EMIS

Aptitude and Personal Qualities

• Professional attitude and confident approach
• Ability to work with a wide range of different people
• Ability to meet deadlines and work under pressure
• Honest and reliable

Qualifications

• Administration experience within the NHS
• Microsoft products including excel teams outlook etc
• Experience of diary management
• Good General Education (eg. GCSE English and Maths A-C)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.