PC6 Eu CTI/ Claims & CD R&D Lead

Unilever; Bebington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global consumer goods company in England is seeking a PC6 CTI/Claims & CDR&D Leader to lead consumer insights and claims initiatives in Personal Care. This role involves driving strategic functions and enhancing capabilities for superior products. An ideal candidate has a strong background in CTI/Claims with proven leadership in consumer research. The company supports flexible working options and fosters a diverse workplace.

Benefits

Flexible working options

Diversity and inclusion initiatives

Qualifications

• Proven experience as a Senior Manager in CTI/Claims.
• Extensive experience in Consumer research and claims methodologies.
• Experience of working with external partners.

Responsibilities

• Lead the PC6 CTI/Claims function across DEOs, Skin Cleansing and Oral Care.
• Develop and implement agile PC6 Claims capabilities.
• Define and deliver the PC6 Maximising Product Impact programme.

Skills

Analytical thinking

Creative thinking

Stakeholder management

Cross-functional leadership

Communication

Education

Bachelor’s Degree in a Physical or Social Science

Job description

PC6 CTI/Claims & CDR&D Leader

Work Level: 2C

Port Sunlight R&D

Personal Care is a €13 billion business, with much loved Deodorant, Skin Cleansing and Oral Care brands, including Dove, Rexona, Lux, Axe, Lifebouy and Signal/Pepsodent. In Personal Care we make it Personal!

The Personal Care European Business Unit (PC6) is a strategic priority for Unilever, having a transformational role in delivering top and bottom-line growth. PC6 is responsible for UK&I, Germany, France, Italy, Netherlands ( & Belgium) and Poland, covering the DEOs, Skin Cleansing and Oral Care categories.

This exciting new role will lead our PC6 CTI/Claims & Customer Development R&D programmes for DEOs, Skin Cleansing and Oral Care, identifying new consumer insights, crafting SUPERIOR claims and Customer engagement strategies.

The role will lead the CTI/Claims functional excellence strategy, consolidating best practices and pioneering new consumer insights and claims approaches. It will shape and deliver our Maximising Product Impact (MPI) capability programme, to co‑create assets for Customers (inc. trade stories), Influencers, Professionals and Academics.

The role requires the ability to think strategically, to connect business strategy and consumer insights, and turn these into SUPERIOR products to deliver with excellence into the PC6 markets. This will involve partnering closely with the Global and PC6 Category CTI/Claims teams, as well as with Marketing and Customer Development leadership teams. The primary focus of this role will be on driving strategic initiatives, enhancing capabilities and achieving functional excellence, and less so on day-to-day support for category innovation projects.

Main Accountabilities

1. Lead the PC6 CTI/Claims function across DEOs, Skin Cleansing and Oral Care, building functional excellence to deliver against our Personal Care strategy.
2. Develop and implement agile PC6 Claims capabilities and work practices to drive more efficient and effective innovation support and insight generation, using the best practices in data and digital tools, in partnership with the Category and Market R&D teams.
3. Re‑define and deliver the PC6 Customer Development R&D strategy to help build Customer partnerships, supporting Customer engagements (together with Market R&D), trade stories and project activations. Build strong partnerships with the Customer Development leadership team.
4. Define and deliver the PC6 Maximising Product Impact (MPI) programme, co‑creating SUPERIOR assets for Customers, Channels, Influencers, Professionals and Academics etc, driving both internal and external endorsements.
5. Lead the PC6 superiority agenda, advising on tests and partnering with Category teams to translate local insights into SUPERIOR products, opportunities for new claims and activations with consumers and customers and in future project briefs.
6. Build and land a competitor monitoring capability with Market R&D and Category teams.
7. Maintain and evolve an external ecosystem of research agencies ensuring the CTI/Claims community is utilizing the most cutting edge and innovative research techniques & embracing new tools and methodologies.

All ABOUT YOU

• Bachelor’s Degree or higher in a Physical or Social Science field (e.g. Chemistry, Physics, Biology and Psychology).
• Proven experience as a Senior Manager in CTI/Claims of leading Consumer insight and claims & communications programmes, developing teams and building new capabilities.
• An analytical AND creative thinker – able to frame and translate strategies into consumer and claims & communication programmes.
• Experienced at defining and executing strategic R&D programmes, with the ability to clearly articulate the vision and make it a reality via clear workplans to be delivered through others.
• Excellent communicator/influencer with proven track record of successful stakeholder management.
• Extensive experience of Consumer research and claims methodologies and measurements.
• Experience of working with external partners, such as; consumer/claims and design agencies, Customers, Academia, Influencers and Professionals, among others.
• Experience of the legal/regulatory and compliance requirements in Europe.
• Experience of working globally in multi-disciplinary teams, with strong cross‑functional leadership skills and ability to inspire and deliver positive outcomes.

Key Interfaces

• PC6 Category R&D and Market R&D Teams
• Global and local Marketing and CMI Leadership teams.
• Legal and Regulatory teams
• Global and local Customer Development Leadership and teams.

Leadership Behaviours

All Leadership behaviours are important, but the ones below are particularly relevant for this role:

1. Consumer Love
2. Business Acumen
3. Passion for High Performance
4. Agility

NOTES

Please apply via this portal as e‑mail applications may not be processed and include your Future Fit Plan if possible.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

What we offer

Whilst the role is advertised on a full‑time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family‑friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self.

To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).