Payroll Specialist

Moonpig; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading online gifting company in London seeks an experienced Payroll Specialist to lead payroll operations. This role involves overseeing end-to-end payroll across UK, Netherlands, and Malta, ensuring every payslip is accurate and regulations are met. You will manage outsourced providers and support pension schemes in a detail-oriented and collaborative environment, enhancing processes for better efficiency.

Benefits

Competitive Pay & Bonuses

Private healthcare (UK)

Flexible working hours

Learning allowances and coaching

Qualifications

• Solid experience managing international payrolls.
• Strong understanding of UK payroll legislation.
• Confident managing outsourced payroll providers.
• Skilled in pension and share scheme administration.

Responsibilities

• Oversee end-to-end payroll across multiple entities.
• Manage relationships with outsourced payroll providers.
• Review and process payroll data including starters and leavers.
• Perform checks and reconciliations before payroll approval.

Skills

Detail-oriented

Analytical skills

Strong communication

Process-focused

Proactive team player

Education

Payroll qualification (e.g. CIPP)

Job description

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

About the role

We’re looking for an experienced Payroll Specialist to join our team and lead payroll operations across the Moonpig Group. From the UK to the Netherlands, you’ll ensure every payslip is accurate, every regulation is met, and every employee is paid on time.

You’ll manage outsourced payroll providers, stay on top of ever-changing payroll legislation, and administer both pension and share schemes with confidence. If you’re detail-obsessed, love improving processes, and thrive in a collaborative environment—this could be the role for you.

Key Responsibilities

• Oversee end-to-end payroll across all Moonpig Group entities in the UK, Netherlands, and Malta
• Manage relationships with outsourced payroll providers, ensuring accuracy and compliance
• Review and process payroll data, including starters, leavers, bonuses, and benefits
• Perform checks and reconciliations before payroll approval
• Manage statutory filings such as PAYE, NIC, pensions, and local equivalents
• Administer UK pension schemes, resolve issues with providers, and support audits
• Lead payroll administration for Group Share Save and other employee share schemes
• Maintain compliance with GDPR and data protection standards
• Support internal/external audits with accurate documentation and records
• Create detailed payroll process maps and identify opportunities for improvement
• Collaborate with People, Finance, and external providers to streamline data flow
• Provide payroll reports and insights for stakeholders and budgeting purposes

About You

• Solid experience managing international, multi-entity payrolls
• Strong understanding of UK payroll legislation (PAYE, NIC, pensions)
• Familiarity with Dutch and Maltese payroll frameworks (a bonus!)
• Confident managing outsourced payroll providers
• Skilled in pension and share scheme administration
• Process-focused, with the ability to document workflows clearly
• Detail-oriented with strong analytical and Excel skills
• Payroll qualification (e.g. CIPP) desirable
• A proactive team player with high integrity and clear communication skills

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.

💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.

📈 Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here

Our Ways of Working

We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.