Payroll Senior

Hollybank Trustees Ltd; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Full study support including tuition fees

Professional membership support

Dress for your Diary Policy

Job summary

Hollybank Trustees Ltd is seeking a Payroll Senior to manage complex payroll services in a hybrid work setting. Your role will involve strategic leadership, client relationship management, and overseeing payroll processing for diverse clients.

You will ensure compliance with UK payroll legislation, provide guidance to junior staff, and identify process improvements. The role offers opportunities for professional development and a supportive work culture.

Qualifications

• Experience within a payroll function, ideally in a Practice setting.
• Capacity to handle complex payroll scenarios effectively.
• Experience in managing and mentoring payroll teams.

Responsibilities

• Manage end-to-end processing of client payrolls.
• Ensure compliance with payroll legislation (HMRC, TPR, etc.).
• Provide mentorship and support to junior payroll staff.

Skills

Accounting qualifications

Payroll software expertise

Advanced MS Excel skills

Knowledge of UK Payroll legislation

Strong communication skills

Experience in complex Payroll scenarios

Job description

Location: Hybrid / London, UK
job type: Permanent / Full-time
Sector and subsector: Finance & Legal | Accounting & Payroll
Salary: Competitive salary

Affinia is the UK’s fastest growing purpose-led, purpose-built Accountancy firm, focused on building stronger, more valuable relationships. With over 1000 colleagues across the East, Southeast, London and the Midlands, we are dedicated to supporting our clients, colleagues and communities.

We advise businesses, public sector organisations, charities and individuals throughout the UK and internationally across six Service Lines – Accounts Solution, Taxation, Audit & Assurance, Corporate Finance, Payroll and Corporate Recovery, supported by centralised enabling functions spanning People, Finance, Marketing, Business Support, IT, Risk and Corporate Development. Our team also offer in-depth sector expertise across a number of sectors, ensuring our clients receive the best short to medium and long‑term advice, tailored to them.

We are committed to delivering excellence in every aspect of our work, adapting to the evolving technology and regulatory landscape while consistently exceeding client expectations.

Our people are our most valuable asset. We are therefore committed to supporting our colleagues throughout their professional development, providing guidance and training at whatever stage of their career they join us.

Purpose of the role:

As a Payroll Senior your role has a greater focus on leadership, strategic input, and complex problem‑solving than at Semi Senior level. You will play a pivotal role in delivering high‑quality payroll services, managing client relationships, and contributing to the development of the payroll team and service line. You’ll move away from processing the simple client payrolls and be able to independently process the more complex clients.

We operate a hybrid working policy, so you will be able to combine working from Affinia’s office, client's offices when required, and from home when you are able.

Affinia provides access to technical training and soft skills training through platforms such as Croner‑i, Mercia, Tolley’s and LinkedIn Learning, which you will be able to access. We are committed to supporting your learning professionally and personally and recognise the value that L&D offers to you and to us as an organisation.

Accountabilities:

• Independently manage and oversee the end-to-end processing of a diverse portfolio of client payrolls
• Ensure timely and accurate calculation of gross pay, deductions, statutory payments and pension contributions.
• Oversee year‑end processing and other statutory reporting.
• Act as a primary point of contact and trusted advisor for an allocated client portfolio, building strong, lasting relationships.
• Proactively manage client expectations regarding deadlines, scope, and service delivery.
• Identify and advise clients on opportunities for value‑added services
• Effectively resolve complex client queries and issues, ensuring high levels of client satisfaction.
• Implement and maintain robust internal quality control procedures for all payroll processes.
• Proactively identify, assess, and mitigate risks related to payroll accuracy, compliance, and data security (e.g., GDPR).
• Ensure 100% compliance with current and new payroll legislation (HMRC, TPR, etc.), implementing necessary changes efficiently.
• Conduct internal audits and reviews to maintain service excellence and minimise errors.
• Provide guidance, support, and technical mentorship to junior payroll administrators and semi‑seniors.
• Review work performed by junior staff, providing constructive feedback and ensuring accuracy.
• Assist with the training and onboarding of new team members.
• Foster a collaborative and high‑performing team environment.
• Identify and implement opportunities for process improvements and automation within the payroll function to enhance efficiency and reduce processing times.
• Contribute to the continuous development and optimisation of payroll systems and workflows.
• Manage personal and team WIP (Work in Progress) effectively to ensure timely billing and contribute to service line profitability.
• Maintain up‑to‑date knowledge of all relevant payroll legislation, software updates, and industry best practices.
• Actively participate in professional development activities to enhance skills and knowledge.

Skills/Qualifications:

Key skills and attributes required:

• Accounting, Tax, and/or Payroll qualifications are desirable/useful but not essential
• Proven experience within a payroll function ideally in a Practice setting
• Experience in handling complex Payroll scenarios
• Experience of managing and mentoring others
• Expert in Payroll software
• Advanced MS Excel skills
• Strong understanding and application of UK Payroll legislation
• Exceptional attention to detail and accuracy
• Strong communication skills with clients and colleagues alike
• Proactive, client‑focused approach.

Culture & Core Benefits:

At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

• Full study support including tuition fees and paid study days
• Professional membership support
• Dress for your Diary Policy

Affinia is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible and agile roles and we are happy to explore you preferred working patterns as part of your application.

Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.