Payroll & Pension Administrator

Lifeways; Lymm; On-site; GBP 60,000 - 80,000; Full time

Job summary

A supportive organization in Lymm, UK, is looking for a Payroll and Pensions Specialist to manage payroll queries and ensure regulatory compliance. The ideal candidate must have strong customer service skills, attention to detail, and experience in payroll processing. The role offers a competitive salary, a collaborative work environment, and opportunities for professional development.

Benefits

Competitive salary and benefits package

Collaborative work environment

Opportunities for professional development

Qualifications

• 5 GCSEs (A-C) including Mathematics required.
• In-depth payroll and pensions knowledge essential.
• Experience in operational payroll processing preferred.

Responsibilities

• Resolve payroll and pension queries efficiently.
• Process payroll adjustments on time according to regulations.
• Ensure compliance with employment and tax legislation.

Skills

Customer service skills

Attention to detail

Communication skills

Education

5 GCSEs (A-C) including Mathematics

CIPP Qualification

Payroll Technician Certificate Level 3

Tools

Microsoft Office

Job description

Job Description

Key Responsibilities

• Customer Service: Be the go-to contact for resolving payroll and pension queries, ensuring our Helpdesk is accessible and queries are answered within SLAs.
• Payroll & Pension Processing: Process payroll adjustments and pension activities on time and in line with regulations. Collaborate with managers to resolve issues affecting pay and pensions.
• Regulatory Compliance: Provide guidance on statutory payroll matters and ensure compliance with all applicable employment and tax legislation.
• Teamwork: Collaborate across teams, building strong relationships to support the delivery of the "pay right first time" objective. Be a key part of the Payroll & Pensions team, working cross-functionally to meet the needs of the business.

Essential Skills & Experience

• Educational Qualifications:
  • 5 GCSEs (A -C) including Mathematics.
  • Proficient in Microsoft Office.
• Experience & Expertise:
  • In-depth payroll and pensions knowledge, with understanding of applicable legislation.
  • Strong customer service skills with the ability to resolve complex queries.
  • Excellent communication skills (both written and verbal).
  • Attention to detail and ability to work with high accuracy under tight deadlines.

Desirable Qualifications & Experience

• CIPP Qualification or willingness to work towards it.
• Payroll Technician Certificate Level 3 and/or Foundation Degree Access Course.
• Experience with payroll and pensions processing in an operational setting.

What We Offer

• Competitive salary and benefits package.
• A collaborative and supportive work environment.
• Opportunities for professional development and growth.
• A chance to make a real impact in a meaningful organization that supports individuals with complex needs.

Ready to Join Lifeways?

If you're passionate about payroll and pensions and want to be part of a team dedicated to delivering excellence, apply now! Help us ensure our employees are paid accurately and on time, every time.

Apply Today!

Lifeways Group is an equal opportunities employer and is committed to creating a diverse environment. We welcome applications from all qualified candidates.