Payroll & HR Transactions Officer

Bedford Borough Council; Bedford; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A local government authority in Bedford is looking for a Payroll & HR Transactions Officer to join their team. This part-time, permanent position involves providing HR and payroll services, managing documentation, and ensuring excellent customer service. The ideal candidate has strong experience in payroll processing and HR knowledge, alongside communication skills. This role offers a flexible work pattern with both remote and office options.

Benefits

Flexible working hours

Pro-rated annual allowance of 1000 MRS

Qualifications

• Experience in payroll processing required.
• Familiarity with HR documentation necessary.
• Proven communication skills needed for customer interactions.

Responsibilities

• Process payroll efficiently and accurately.
• Manage HR documentation throughout employment.
• Engage with customers via phone and email.
• Maintain high levels of accuracy and service.

Skills

High volume payroll processing

Knowledge of HR documentation

Customer service skills

Team collaboration

Accuracy

Job description

Payroll & HR Transactions Officer

Reference: 004707 | Closing Date: 25/09/2025 | Service Area: Directorate | Resources: HR & OD | Category: Personnel Services / HR - Professional | Grade: BBU07 | Salary Range (pro rata for part time roles): BBU-31022 | Contract Type: Part time permanent | Contract Hours: 23.5

Overview

Bedford Borough Council is seeking to recruit an experienced Payroll & HR Transactions individual to join their Transactions team on a permanent basis.

This role will provide an efficient and effective HR and Payroll administrative service to the Council Schools and external clients for the employee lifecycle from contracts all the way through to leavers.

Responsibilities

• Process high volume payroll efficiently and accurately.
• Prepare and manage HR documentation requirements throughout the employee lifecycle.
• Work within a team and engage with internal and external customers via telephone and email.
• Maintain consistently high levels of accuracy and customer service.

Qualifications

• Experience of high volume payroll processing.
• Good knowledge of HR documentation requirements and preparation.
• Ability to work effectively in a team.
• Strong customer service skills with proven phone and email communication ability.
• Consistently high levels of accuracy.

How to Apply

When you are ready to apply click on “Apply for Vacancy”; you will be asked to upload a CV and answer some application questions. The application questions require a yes / no response. Please make sure your CV shows how you meet the requirements for the role you are applying for.

Additional Vacancy Information

• Allowance (pro rata for part time roles): 1000 MRS per annum pro rata
• Work Pattern: Monday to Friday, 23.50 hours per week, flexible working; remote and office options.
• Is this an enhanced DBS role: No
• Is this a politically restricted role: No
• Is this a customer facing role which requires a fluent English Speaker: Yes
• Location: Bedfordshire – Borough Hall Bedford
• Is this a designated car user position: No
• Visa Sponsorship: Bedford Borough Council is unable to offer visa sponsorship for this role.

Equal Opportunities

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant and pledges to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.