Payroll Executive

The Access Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading business management software provider in London is looking for a Payroll Executive to manage complex payrolls and ensure high-quality service for clients. You'll run payrolls, handle client inquiries, and check reports, requiring strong payroll knowledge and excellent IT skills. Join a diverse team that values growth and inclusivity in a dynamic environment.

Benefits

Competitive salary

25 days holiday

Matched pension scheme

Charity day

Qualifications

• Experience in in-house payroll or bureau teams.
• Strong customer service and interpersonal skills.
• Ability to manage client accounts effectively.

Responsibilities

• Run client payrolls ensuring quality assurance.
• Communicate with clients on payroll-related queries.
• Check own and colleagues’ payroll reports.
• Assist with payroll discrepancies and reporting.

Skills

Extensive payroll knowledge

Excellent IT skills

Customer service skills

Attention to detail

Ability to work in a dynamic team

Tools

Payroll software systems

Microsoft Office

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:

As a Payroll Executive you will have a varied workload, as directed by the Hub Leader. This could include running both weekly and monthly payrolls. The mix will vary from week to week, with activity increasing in the second half of each month.

The SME payroll team provides outsourced payroll management on behalf of 1,200 clients. The client accounts vary in size and complexity and the payroll bureau executive is allocated a mix of client accounts to manage.

Day-to-day, you will:

• Running of client payrolls from start to checking, ensuring quality assurance and addressing discrepancies.
• Communication with clients, including responding to questions about RTI, Auto enrolment, and HMRC legislative changes.
• Quality assurance and checking of both own and colleagues’ payrolls.
• Production of reports for clients and assisting with payroll discrepancies.

Your skills and experiences might also include:

• Extensive payroll knowledge within an in-house payroll or bureau team, with confidence and expertise in the payroll area.
• Excellent IT skills, including experience with payroll software systems and Microsoft Office products.
• Strong customer service and interpersonal skills, with the ability to interact positively over the phone and manage client accounts.
• Highly motivated and numerate, with keen attention to detail, and the ability to take initiative and work effectively in a fast-paced, dynamic team environment.

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.