Payroll & Customer Service Executive (Hybrid)

Office Angels; Gloucester; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A payroll services provider in Gloucester is seeking a Customer Service Payroll Executive. This role involves data entry, processing timesheets, and providing excellent customer service to contractors and agencies. The ideal candidate will have strong customer service skills and a good understanding of Microsoft Office, particularly Excel. The company offers a competitive holiday package, hybrid working after probation, and professional development opportunities in a friendly and collaborative environment.

Benefits

Competitive holiday package: 22 days + bank holidays, increasing to 25 days

Hybrid working after probation

Free on-site gym access

Professional training opportunities

Qualifications

• Strong customer service awareness and proactive attitude.
• Excellent written and verbal communication skills.
• Ability to handle payroll queries and provide reports.

Responsibilities

• Data entry and submission of timesheets for contractors.
• Process expense claims in compliance with HMRC rules.
• Provide excellent multi-channel customer service.

Skills

Customer service awareness

Communication skills

Microsoft Excel

Tools

Microsoft Office

Job description

A payroll services provider in Gloucester is seeking a Customer Service Payroll Executive. This role involves data entry, processing timesheets, and providing excellent customer service to contractors and agencies. The ideal candidate will have strong customer service skills and a good understanding of Microsoft Office, particularly Excel. The company offers a competitive holiday package, hybrid working after probation, and professional development opportunities in a friendly and collaborative environment.