Payroll Client Manager

Four Squared Recruitment Ltd; Worcester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic accountancy practice is seeking an experienced Payroll Manager in Worcester. The role involves leading the payroll department, ensuring compliance, and delivering exceptional service to clients. Ideal candidates will have strong payroll knowledge, team management experience, and be proficient in Excel. The position offers a competitive salary, professional development opportunities, and a flexible hybrid working model.

Benefits

Highly competitive salary

Hybrid working

Professional development opportunities

25 days annual leave + bank holidays

Electric car scheme

Regular staff socials/events

Qualifications

• Previous experience managing a team.
• Strong knowledge of payroll systems, taxation, and payroll legislation.
• Proficiency in data manipulation and confidentiality.

Responsibilities

• Manage the payroll department and deliver high-quality services.
• Oversee day-to-day operations ensuring deadlines are met.
• Line-manage team members and conduct appraisals.

Skills

Team management

Strong knowledge of payroll systems

Excellent numerical skills

Analytical skills

Problem-solving skills

Proficiency in Excel

Experience with Sage

Job description

Payroll Manager Accountancy Practice

Location: Worcestershire (hybrid working)

Salary: Highly competitive, dependent on experience

Job Type: Full-time, Permanent

A growing and dynamic accountancy practice based in Worcester is seeking a Payroll Manager to lead their payroll department. This is a key leadership role, ideal for someone with strong technical expertise and people management experience, looking to take ownership of a busy and evolving payroll function.

The Role:

You ll be responsible for managing the payroll team and delivering high-quality, end-to end payroll services across a varied client portfolio. You ll play a pivotal role in developing the department, improving systems, and ensuring compliance and client satisfaction.

Key Responsibilities:

• Act as the main point of contact for all payroll-related queries, including technical issues and client concerns.
• Oversee the day-to-day operations of the payroll department, ensuring deadlines are met and team members are supported.
• Line-manage team members, providing supervision, training, and career development support.
• Process payroll from start to finish for your own client portfolio.
• Build and maintain strong relationships with internal and external clients.
• Escalate any issues related to work or project delivery appropriately.
• Manage expectations of partners and key staff, ensuring timely delivery of work and projects.
• Ensure compliance with practice management activities across the team.
• Support the team with complex client problems and assist with routine matters.
• Collaborate with other departments to ensure seamless service delivery.
• Act as a role model, offering guidance and constructive feedback.
• Delegate tasks effectively and monitor team workload.
• Manage BACS Bureau services, including training and third-party liaison.
• Lead continuous improvement initiatives, including system upgrades and software implementation.
• Work with the Line Manager and Marketing Team to support business development and marketing efforts.
• Conduct team appraisals and performance reviews.

What You ll Need:

• Previous experience managing a team
• Strong knowledge of payroll systems, taxation, national insurance, and payroll legislation
• Excellent numerical, analytical, and problem-solving skills
• High proficiency in Excel and data manipulation
• Experience with payroll systems such as Sage
• Professional, approachable, and solutions-focused
• Flexible and able to handle confidential information appropriately

What s on Offer:

• Highly competitive salary (dependent on experience).
• Hybrid working
• A leadership role within a supportive and forward-thinking firm.
• Opportunities for professional development and career progression.
• Free parking and accessible location.
• Regular staff socials / events
• 25 days annual leave + bank holidays
• Electric car scheme

If you are an experienced Payroll Manager looking for your next challenge, we d love to hear from you.