Payroll and Pensions Officer

Government Recruitment Service; Swansea; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension contribution 28.97%

25 days leave + 8 bank holidays

Job summary

DVSA is seeking a Payroll and Pensions Officer to join the Financial Control Team in Swansea. You will help deliver high-quality payroll and pension services, supporting monthly payroll processing, data management, and reconciliations.

The role provides broad exposure to financial controls and stakeholder liaison. Key duties include resolving payroll issues, assisting with pension data requests, and driving process improvements across payroll/pensions.

Qualifications

• Demonstrated analytical abilities and attention to detail.
• Experience handling payroll or financial processing is desirable.

Responsibilities

• Contribute to managing monthly payroll, including submitting payroll data to Shared Services and resolving payroll issues.
• Support the pension lead in investigating and responding to data requests; handle staff pension queries and maintain records.
• Provide guidance on financial processes and promote continual improvement of payroll and pension services.
• Collaborate with colleagues across functions and perform reconciliations of general ledger accounts.

Skills

Analytical skills

Payroll processing

Tools

Excel

Job description

Ready to develop your finance expertise in a role that makes a difference?

Could you help deliver high-quality payroll and financial services across DVSA?

Are you keen to grow your skills and build a strong foundation in finance and payroll/pensions?

If so, we’d love to hear from you!

The Financial Control Team plays a vital role in ensuring DVSA’s financial operations run effectively and efficiently. As part of this supportive and dynamic team, you will contribute to the delivery of key financial services across payroll/pensions, banking, accounts payable, and accounts receivable. The role offers excellent opportunities to develop your finance skills and gain broad experience across financial control activities, while working with a range of internal and external stakeholders. This is an ideal opportunity for someone looking to build a strong foundation in finance and develop their career within a professional and customer-focused environment.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA:

DVSA roles: Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

This role supports the delivery of high-quality, customer-focused financial services across DVSA. Working within the Financial Control Team, you will undertake financial processing, reconciliations, and general ledger activities, ensuring accuracy and compliance with policies and procedures. You will use your Excel and analytical skills to support effective financial control, contribute to continuous improvement initiatives, and identify opportunities to simplify and automate processes within payroll/pensions. The role also offers broad experience across the team, supporting your professional development in finance.

Your responsibilities will include, but aren’t limited to:

Contributing to managing the monthly payroll, such as submitting payroll information to our Shared Services provider, resolving payroll issues, ensuring records are accurate.

Support the pension lead in investigating and responding to data requests. Act as first point of contact for queries relating to pensions and replying to ad-hoc queries as appropriate. Maintaining personal records. Support pension lead in complex pension queries from civil service pension provider.

Provide advice and guidance for staff and deal with queries in the appropriate application of financial processes and promote the continual improvement of services.

Work in collaboration with other staff across all functions.

Reconciliation and analysis of reports including reconciliation of general ledger control accounts.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Payroll and Pensions Officer

Company: Government Recruitment Service

Salary: from £32,027 a year

Hours: Full-time

Location: Swansea

Working pattern: On-site

Job type: Permanent

Posting date: 6 Oct 2026

Closing date: 5 Nov 2026