Payroll Administrator

XPS Group; Tees Valley; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

XPS Group in Middlesbrough is recruiting a Payroll Administrator for a hybrid role, with office presence twice per week and increased time during the settling-in period. You will handle data entry tasks, perform payroll processing in a timely manner, and support senior colleagues on payroll projects.

Ideal candidates will have data entry experience, the ability to manage high volumes, strong attention to detail, and excellent communication and customer service skills.

Qualifications

• Data entry experience
• Experience handling high volumes of work
• High level of accuracy and attention to detail
• Ability to work workload independently and efficiently
• Confident on the telephone
• Excellent customer service skills

Responsibilities

• Take responsibility for data entry tasks and activities allocated while working in a team.
• Gather data from various sources and perform data entry and basic analysis.
• Carry out standard and non-standard payroll tasks autonomously in a timely manner.
• Communicate clearly with Pension Administration team members regarding payroll and pensioner queries.
• Provide support for senior colleagues on payroll projects and business development activities.
• Support the team with new staff and provide training to less experienced members, overseeing their work for accuracy.

Skills

Data entry

High volumes

Attention to detail

Independent workload management

Telephone skills

Customer service

Tools

Microsoft Word

Excel

Job description

About XPS Group

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

Location

Middlesbrough

Employment Type

Permanent, Full Time

Grade

Associate

Salary

from £25,425

Hybrid

REQ003762

About XPS Group

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About The Role

This is a hybrid role with an office presence expected twice per week but will require more office time during the initial ‘settling in’ period. We are currently seeking a Payroll Administrator to join our team, providing top-tier payroll administration. Responsibilities include taking responsibility for data entry tasks, carry out payroll tasks in a timely manner and to provide support for senior colleagues.

Key Responsibilities

• To take responsibility for the data entry tasks and activities which are allocated whilst working effectively in a team.
• To gather data and information from a variety of sources and carry out a range of data entry and basic analysis activities.
• To carry out standard and non-standard payroll tasks and activities autonomously in a timely manner
• To communicate clearly with Pension Administration team members, including routine interactions regarding payroll and pensioner queries.
• To provide support for senior colleagues regarding ongoing payroll projects and specific business development activities.
• To support the team with new staff members and provide training to less experienced team members, checking and validating their work to ensure accuracy.
• To identify errors and to elevate issues where appropriate.
• To be proactive and take on personal responsibility and ownership for completion of tasks.
• To be a team player, a role model for all colleagues and own

Essential

Your Profile

• Data input experience
• Experience of dealing with high volumes of work
• A high level of attention to detail and accuracy
• Ability to manage workload effectively and independently
• Confident on the telephone
• Excellent customer service

Desirable

• Experience in a payroll function
• Experience using Resource Link
• Good knowledge of Microsoft Word and Excel

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

Equal Opportunities Statement

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who Are We

To find out more please visit: www.xpsgroup.com