Responsibilities
- Respond to employee queries and offer help and guidance on PAYE and payroll processes
- Manage the team mailbox and respond or refer to team colleagues on all queries within 4 hours of receipt
- Ensure that all personal data submitted via the self‑service functionality is audited and authorised daily
- Ensure that all bank information submitted via the self‑service functionality is validated and authorised daily
- Monitor, check and upload all bulk variable data to the payroll system including
- Commission
- Additional travel allowance
- Bonus payments
- Overtime, Bonus, Shift - Factory
- Overtime - Site operatives
- Enhanced holiday for weekly paid
- Enter hours worked for casual/zero bank employees
- Where submissions are not received on cut‑off date -1, issue reminders to relevant parties. Issue second reminder on cut‑off date +1
- Download and check all statutory notices from HMRC gateway, such as student loans, PGLs, P45, P46, and tax code notifications
- For tax codes, compare against existing tax codes and where there is a significant change, issue standard notification to employee
- Ensure that self‑certifications of sickness forms received via the self‑service functionality are updated to the employee’s absence record
- Where the absence data is missing, contact the line managers and offer training and guidance on using MyView to report absences
- Monitor absences of longer than 7 days which are uncertificated and advise line manager that a Doctor’s fit note is due
- Upload to ResourceLink any doctor’s fit notes that are received into the mailbox. Contact the line managers and offer training and guidance on using MyView to upload supporting absence documentation
- Assist with checking colleague’s input and provide support during team absences
- Assist with processing any ad‑hoc month end or tax year end tasks
- Help and assist when required, other colleagues in the team who manage the car fleet, employee benefits and expenses payments
- Be aware and have in depth knowledge of all policies that affect the output of the payroll
Company Overview
The role is based within Vistry Services at our office in West Malling, Kent. We build more than homes, we’re making Vistry. Being a responsible developer and award‑winning employer means we live each day through our ethos – doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership‑led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five‑star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Qualifications
- Previous experience in a relevant administration field, preferably in a similar sized payroll or finance environment to Vistry
- Be a strong and confident communicator via Teams, the telephone and e‑mail
- Be very organised and self‑motivated with regards to managing your own workload. Be aware of team workloads and be readily available to assist colleagues
- Be flexible, adaptable and somebody who can work well under pressure and deal with high volumes of work and tight deadlines
- Have good to excellent knowledge of Outlook, EXCEL and Word and a similar payroll system to ResourceLink
Benefits
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes