Payroll Administrator

The Hive; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading payroll services provider in England is seeking a detail-oriented Payroll Administrator. The role involves managing payroll for approximately 7,000 employees, including processing onboarding and absence records. Ideal candidates should possess strong organisational skills, attention to detail, and effective communication abilities. The position offers a competitive benefits package including Private Healthcare and enhanced Parental Leave.

Benefits

Private Healthcare

Enhanced Parental Leave

Extra day off for birthday

Qualifications

• Meticulous attention to detail and commitment to accuracy.
• Excellent organisational and time management skills.
• Strong analytical skills and resourceful problem-solving.

Responsibilities

• Complete necessary statutory documentation for compliance.
• Facilitate processing and onboarding of new hires.
• Process employee absence leave and maintain data integrity.
• Track and communicate payroll overpayments.
• Support the payroll team in monthly processing cycles.
• Manage filing of all payroll documentation.
• Act as a primary contact for payroll inquiries.

Skills

Attention to detail

Organisational skills

Communication skills

Confidentiality handling

Analytical skills

Tools

Microsoft Excel

Google Docs

Job description

We are seeking a detail‑oriented and highly organised individual to join our team as a Payroll Administrator. This exciting role provides an invaluable opportunity to develop core professional skills while supporting the smooth and accurate administration of 12 monthly payrolls for approximately 7,000 employees. The ideal candidate will possess excellent communication skills, exceptional attention to detail, and the ability to effectively prioritise and manage multiple complex tasks within a high‑volume environment. This is an office‑based role, working Monday to Friday, 37.5 hours per week.

Main Responsibilities

• Compliance Administration: Complete necessary statutory documentation, such as SSP1, SMP1, and SPP1.
• New Starter Integration: Facilitate the smooth processing and onboarding of all new hires, accurately capturing starter details and P45 information in the system.
• Absence Record Keeping: Process all employee absence leave, ensuring data integrity through the prompt handling of corrections.
• Debt Recovery Support: Assist with the tracking, communication (via email), and resolution of payroll overpayments, keeping all tracking systems fully up to date.
• Payroll Processing Assistance: Directly support the payroll team in the monthly processing cycle and various other payroll‑related tasks.
• Information Management: Manage the organised filing of all payroll documentation, utilising both the internal email system and physical records.
• First‑Line Support: Act as a primary contact for all payroll inquiries, professionally answering incoming calls and resolving email queries where possible, or efficiently escalating complex issues to senior team members.

Candidate Skills

• A meticulous attention to detail and unwavering commitment to accuracy.
• Excellent organisational and time management skills required to meet strict monthly payroll deadlines.
• Highly effective communication skills (both written and verbal) for interacting clearly with employees and managers.
• Proven ability for handling all payroll data and information with the utmost discretion and confidentiality.
• Proficiency with core business software, including Microsoft Excel, Google Docs, and email.
• Strong analytical skills and a resourceful approach to problem‑solving.

About Hive Support Services

At Hive Support Services, we're in the business of helping businesses – no matter their size or sector. From buzzing start‑ups to industry giants, we roll up our sleeves and dive in to solve real‑world challenges with energy and expertise. Whether it's a full‑scale business transformation, strategic consultancy, or just a bit of hands‑on help to untangle a tricky problem, we're the team making things run smoother. From IT and Finance, to HR and branding, we bring smart solutions with a human touch. Sound like your kind of hive? Please note, we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, so an enhanced DBS disclosure will be sought by the company.

Benefits

We recently launched a brand new, competitive benefits package designed to support you inside and outside of work. This includes Private Healthcare, enhanced Parental Leave, and an extra day off to celebrate your birthday! We make sure you can spend it doing what you want, not what your schedule demands.